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Apprentice Customer Service Advisor, Northampton
Client: Toyota
Location: Northampton, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference:
Job Views:
73
Posted:
18.02.2025
Expiry Date:
04.04.2025
Job Description:
“Left School or are you looking for your next challenge? Ready to join the largest car company in the world?”
Does this sound like you? We are looking for ambitious individuals with:
1. Excellent communication skills – listening is as important as talking in our industry
2. Curiosity – a desire to learn about our customers, our products, and our new technologies
3. Confidence – a personality that will welcome and engage our customers
4. An eye for detail – to capture information accurately, follow process and deliver an excellent customer experience
5. Energy – to motivate yourself, enthuse others, and achieve performance targets
As one of the leading Toyota dealerships in the UK, we are passionate about ensuring our customers are always put first every day, everywhere.
The Apprenticeship Program offers you the opportunity to develop your career with one of the world's most prestigious companies and work alongside some of Britain's brightest young talent, as well as the chance to "earn while you learn". Toyota is the highest ranked Automotive Brand in the world and spends more on Research & Development than any other company, leading the way in Hybrid engine technology and innovation.
Whilst working for the dealership, the program is delivered via 3 one-week training blocks at the Toyota/Lexus Academy and fortnightly remote training sessions. The Program targets and develops high caliber people like you, who may have recently completed their education and are seeking the first rung of the ladder in a professional career. Upon successful completion of the apprenticeship, you will gain the Retailer Standard L2.
You will earn as you learn, because from Day 1 you will receive a competitive salary. Additionally, as soon as you graduate from the program, you are rewarded immediately with a competitive benefits package and performance-related bonuses.
To apply, you MUST have:
* Eligibility to work in the UK
* GCSE Maths & English and IT skills
Toyota prides itself on putting customers first and having the best team to support this, so why not join us?
Responsibilities:
* Participating fully in all scheduled training activities including the residential blocks at the Toyota/Lexus Academy in Burnaston, Derbyshire
* Keeping your learning up to date and ensuring that you are prepared for your learner reviews with your manager, mentor, and Learning & Development Advisor
* Greeting aftersales customers to your dealership and ensuring their experience is second to none
* Getting involved with all activities that raise the profile of your dealership, such as those in the community, promoting the Toyota brand and attracting new customers.
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