Hybrid, 1 or 2 days per week in the office.
Contract: Fixed term – 12 months
In this role, you'll be responsible for supporting the delivery of our Member Magazine and digital content articles. You will coordinate daily communications between internal stakeholders and our third-party agency, ensuring the creation of compelling member benefits that enhance engagement and retention.
You'll proactively market activities within our member communities across multiple communication channels, actively driving growth in membership engagement aligned with our organisational objectives.
Additionally, you'll serve as a key support at Boundless head office for our member community volunteers. This involves planning, managing, and delivering multiple projects and communications targeted to key stakeholders, third-party agencies, volunteers, and the broader membership. Your responsibilities will span project management, campaign development, logistics coordination for groups and events, and collaboration with other departments to successfully meet organisational goals.
Key focuses in the role:
* Supporting the delivery of the member magazine by coordinating day-to-day communication between internal stakeholders and third-party agency to support the delivery within key deadlines.
* Supporting, proofing and approving digital content articles for the Boundless website ensuring relevancy and coverage of benefits to enhance member engagement.
* Development and ownership of specific Interest Groups in the Boundless offering. Planning, recruiting and supporting volunteers to arrange suitable events and activities for the groups.
* Creating, briefing, and delivery of marketing assets including email communications, print advertising, social media posts, magazine content and adverts across all offline and online channels.
About you:
Required:
* Marketing Degree or equivalent
* Strong level of written language skills and experience of proof reading
* High level of customer service experience
* Competent in using Microsoft Office including Word, Excel and Outlook
* Able to attend our Brighton office 1-2 days a week and attend meetings across the UK which may involve overnight stays.
* Experience of working in print design
* Experience working with volunteers and volunteering
* Working face to face with member demographic
* Experience with Microsoft Dynamics or equivalent CRM
* Experience with CMS systems
* Knowledge of using Monday.com/Typeform
* Have a UK driving licence
About Boundless:
Boundless by CSMA exists to help people in the public sector and civil service enjoy a richer, fuller life after work. Membership to our club offers a variety of savings and exclusive benefits that focus on bringing people together and enabling them to make the most of their free time. Over 100 years old CSMA started out as a club for Civil Servants with a passion for motoring and adventure and has grown into a thriving club of 165,000 members making the most of their free time and saving money along the way.
What we offer in return
Brighton is a great place to work, and our office is located in the very heart of this vibrant city, just a two-minute walk from the main station. We have some brilliant and talented people working with us and joining Boundless is an opportunity to become part of a growing and ambitious team that takes pride in putting its people and members first. We care about our culture and work hard to create an attractive and rewarding place for our people to work in.
We also provide a generous employee benefits package, including:
* Employer pension contribution up to 10 per cent
* Boundless Plus membership
* Access to Vitality Health and Wellbeing benefits
* Employee Assistance Programme
* Training and development opportunities
* Bike2work and Home Tech schemes
* Access to Lifetime financial wellbeing platform
* Meet & Eat once a month
* Plenty of socials (beach cleans, summer and Christmas parties and more)
How to apply
To apply for the above position please contact Boundless below including a copy of your C.V. and covering letter detailing why you would be suitable for the role.
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