We are working closely with Norfolk Constabulary to assist with the appointment of a ICT End User Computing Engineer, on a 13-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £17.29 - £22.20 per Hour Summary: The ICT End User Computing Technician will work within the Forces busy ICT End User Computing team, supporting both Norfolk and Suffolk customers. The role involves traveling across both counties to resolve faults, fulfill requests, assist with office moves, and contribute to Estates relocation projects. Additionally, the technician will conduct full audits of ICT equipment at various sites. Responsibilities: Resolve ICT faults and fulfill service requests on-site Support office moves and Estates relocation projects Conduct full audits of ICT equipment across multiple locations Work within a Microsoft Windows environment to troubleshoot and resolve issues Perform advanced diagnostics for complex hardware and software problems Maintain and update the ICT Asset register Communicate effectively in a customer-focused environment Travel across Norfolk and Suffolk as required, using Constabulary vehicles Qualification: Qualification in an ICT discipline or equivalent experience in an IT operational environment Essentials: Proven experience working within a Microsoft Windows environment Strong ability to perform advanced diagnostics for hardware and software issues Experience working effectively as part of a team, with the ability to work independently when required Knowledge of maintaining an ICT Asset register Excellent communication skills in a customer service setting Full driving license, including Category B, with the ability to travel to multiple locations across Norfolk and Suffolk Please note: You should be available to work immediately or at a short notice. You should have right to work in U.K Disclaimer : Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important : We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service. OR6100