Luxury Night Concierge - Permanent, Luxury Site, SW London
Full time: 12h shift on 4 days in and 4 days off
Salary: £30,900
The Opportunity:
An award-winning property management company is looking for luxury Residential Concierges for their iconic private residential development in South West London.
The building is an incredibly prestigious development in an exclusive location, offering high-tech services and fully serviced facilities, including a gym, spa, swimming pool, treatment room, cinema room, and screening room.
Working within a wider Concierge team, you will be providing exceptional 5-star service to all residents and their visitors, offering lifestyle services and dealing with all requests.
Duties and Responsibilities:
1. Meeting and greeting Residents, Visitors, and Suppliers
2. Efficiently managing the lobby and lounges, including general inspection and assuring tidiness throughout
3. Answering all incoming emails to the site email address and efficiently following up (dealing with requests, logging defects into the system, responding to enquiries)
4. Responding to complaints in a professional manner, acting as a problem solver
5. Main/First point of contact for Residents' requests
6. Handling general enquiries
7. Actioning daily lifestyle requests for the residents
8. Performing health & safety checks and conducting visual inspections of the site
9. Liaising with the housekeeping and maintenance team regarding any issues
Your Experience:
1. Previous experience as a Concierge/Receptionist at a 5-star hotel or another luxury residential development
2. Strong communication skills
3. Tech-savvy
4. A natural team player
5. Immaculate appearance, presentation, and personal brand
Does this sound like the opportunity you've been looking for?
Apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation, or age.
#J-18808-Ljbffr