Job summary Would you like to be part of a team that works well together, always there to help each other? Would you like to work in a Trust rated outstanding from CQC? If you answered yes, we would love to hear from you - come and join our team. Applications are invited friendly, caring and compassionate individuals to work within the Community Acquired Brain Injury Service based at Monkwearmouth Hospital. The Community Acquired Brain Injury Service (CABIS) - Gateshead, Sunderland and South Tyneside provides specialist community rehabilitation services for people with mild, moderate or complex acquired brain injury (ABI), facilitating individuals to access a range of services. The service offers specialist multi-disciplinary Neuro-rehabilitation care to individuals and their carers addressing comprehensive needs for functional and emotional support, information and advice, practical help with vocational issues, housing, benefits and care support needs. The team works to facilitate early hospital discharge from local hospitals to appropriate settings for bespoke rehabilitation, as required. The role will initially be based at Monkwearmouth and Gateshead, later moving into accommodation based in South Tyneside. Main duties of the job The main duties of the role will be: Experience of working in a secretarial or administrator role. Fast, accurate typing and note-taking skills. Excellent interpersonal communication skills, both written and verbal. A good understanding of patient information system would be beneficial, however training will be provided. Good working knowledge of Microsoft Office packages. Day-to-day duties will include: The provision of named admin support and diary management to identified members of the clinical team. Audio typing/formatting assessments, letters and medical reports from central inbox. Preparation and taking notes of meetings. Processing referrals, discharges and confidential patient information within the RiO electronic system. Handling petty cash in line with Trust policies. Supporting the day to day running of the admin office. Some occasional off site travel is required for training and development purposes. The post holder will also undertake additional duties such as ordering supplies, requesting repairs and updating rotas and duty sheets. This list is not exhaustive. About us We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career. Date posted 05 November 2024 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum Contract Permanent Working pattern Full-time Reference number 263-SCG24-144-MG Job locations Monkwearmouth Hospital Newcastle Road Sunderland SR5 1NB Job description Job responsibilities Please find attached job description for full details. Advertising date : 5th November 2024 Closing date : 19th November 2024 We welcome your application. Job description Job responsibilities Please find attached job description for full details. Advertising date : 5th November 2024 Closing date : 19th November 2024 We welcome your application. Person Specification Experience Essential Experienced of using Microsoft Packages and patient information systems (e.g. RiO) Recent (2 years) secretarial or clerical experience Evidence experience and understanding of working in an area with confidential and sensitive material. Dealing with high volume calls Audio typing skills and experience Skills and Knowledge Essential Excellent interpersonal skills, both written and verbal Note taking skills Evidence of independent working Processing Petty Cash ideally within an NHS organisation Qualifications Essential General level of education including a pass in Maths and English Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) Word-processing skills at Level 3 (OCR/RSA Level 3 (or the equivalent) qualification(s) in a relevant subject, plus relevant experience) Person Specification Experience Essential Experienced of using Microsoft Packages and patient information systems (e.g. RiO) Recent (2 years) secretarial or clerical experience Evidence experience and understanding of working in an area with confidential and sensitive material. Dealing with high volume calls Audio typing skills and experience Skills and Knowledge Essential Excellent interpersonal skills, both written and verbal Note taking skills Evidence of independent working Processing Petty Cash ideally within an NHS organisation Qualifications Essential General level of education including a pass in Maths and English Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) Word-processing skills at Level 3 (OCR/RSA Level 3 (or the equivalent) qualification(s) in a relevant subject, plus relevant experience) Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust Address Monkwearmouth Hospital Newcastle Road Sunderland SR5 1NB Employer's website https://www.cntw.nhs.uk/careers/ (Opens in a new tab)