A1 Personnel are currently recruiting for a Sales Administrator for a 6-month contract (potential extension available) on behalf of our client based in Croydon.
Duties and Responsibilities:
* Handle enquiries from customers regarding products, services and order status.
* Respond to customer inquiries and resolve issues in a timely manner.
* Ensure customer information is accurate and up to date in company records.
* Administration support for quotation of all new projects.
* Liaise with material control and manufacturing departments for delivery promises.
* Booking out of service exchange, repair transmissions, etc.
* Inputting and booking out of spare part orders.
* Maintain up to date records on transmissions outstanding with customers.
* Process and track sales orders, ensuring timely delivery and customer satisfaction.
* Support warranty claim system working closely with other team members and service team.
* Liaise with other departments for urgent orders.
* Assisting in other company projects or tasks as and when required.
Requirements:
* From a technical mechanical sales admin background.
* Experience of dealing directly with customers.
* Commercial acumen.
* Good telephone manner.
* Proficient in Excel and Word.
* Strong communication skills.
* Strong organizational and multi-tasking skills.
Package Details:
* Fixed Term Contract, full-time contract.
* 5-day week, Mon – Thur 08:30-16:30, Fri 08:30 – 15:30 (36.5 hour working week).
* £30k - £35k (dependent on experience).
* Annual Bonus (pro rata on year of joining).
* 25 days holiday (pro rata).
* Pensions 3% EE and 6% ER.
* Life Assurance.
* Salary/Bonus Sacrifice.
* Private Health Care.
* Dental Health Care.
* Cycle to work scheme.
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