This is a fantastic opportunity to join the team at Derbion Shopping Centre as Operations Director.
Located in the heart of the UK, Derby leads in advanced manufacturing and hi-tech employment and is home to global names including Alstrom, Rolls-Royce and Toyota Manufacturing. The City has unrivalled air, road and rail infrastructure allowing access to 80% of the country’s population within 4 hours.
Derby is ambitious and confident about its future with almost £4bn invested into the City between 2011-2023. With a further 4,000 new city centre homes being delivered, along with a 3,500-seater performance venue and a new £70m university business school, Derbion, which sits at the very heart of the city, is set to benefit from a significant halo effect from all this inward investment.
The Role
* Reporting into the centre MD, lead the entire Centre operations and Customer Service teams through empowerment, communication, mentoring and motivation
* Lead and manage a team of specialist managers and service partners in the provison of a best in class customer experience
* Ensure the delivery of an exceptional operational function, befitting a top performing UK destination
* Financial management for operational budgets and oversight in making contractor appointments
* Support the implementation of estate wide ESG strategy, aligned with the centres net carbon zero targets
* Act as the centres main adviser on all issues relating to operational functions and keep abreast of latest industry developments
Your Skills and Experience
* Its essential that you have longstanding experience of leading in house teams in excess of 50 people, ideally within a real estate context
* Experience working in a similar role within the shopping centre arena would be advantageous, but we are open on other sectors within retail, entertainment, leisure and commercial sectors
* Compliance, organisation, delivery, H&S and financial management will all be key elements of your current role
* You will need to be an exceptional leader with credibility and gravitas at a senior level
* Well developed commercial and financial awareness will be essential
* A positive mindset and dynamic approach will be essential for you to thrive in this environment
If this role is of interest then please do apply and we will review your application!