An exciting opportunity is available for an ICT Application Services Analyst in the public sector, based in Gloucester. The successful candidate will be responsible for supporting, maintaining, and developing the over 100 applications. Working in a team of 5 with progression opportunities.
Client Details
This is a prominent position within a Enterprise organisation in the public sector and government. The company is well-established and highly reputable, and is committed to maintaining a high level of service across all departments, particularly within the Technology department.
Description
The ICT Application Services Analyst will have:
* Proven trck record in 1st or 2nd line Application support within a Windows environment, with an aptitude for further developing technical skills.
* Experience of working in a busy environment to set targets, SLA's and within timescales.
* Excellent customer service skills and exceptional telephone manner.
* Previous experience of working within a team, being self-motivated and flexible in their approach to work.
* Strong problem-solving, organisation and prioritisation skills.
* Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation.
* Excellent documentation skills, with an aptitude to proactively create and maintain service documentation.
Profile