Location: Aqua Vale Leisure Centre, Aylesbury HP20 1DX
Job type: Part time & Permanent
Working Hours: 30 hours per week to cover a mixture of early, late & weekend shifts.
Salary: Up to £19,047.60 per annum + Excellent benefits
Here at The Buckinghamshire Community Leisure Trust, our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly, and fun. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit a Receptionist to join our team.
As the Receptionist, you will be the first point of contact for our customers. Your role is to provide concise customer information and service regarding the facility and its offerings. The role will involve a high level of customer interaction, which will be face to face, via email, and dealing with queries over the telephone. In addition, there will be times when you will be required to assist other members of staff.
We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities. You will also receive free gym membership for you and a family member across our fantastic leisure centres!
About you
The successful candidate will be a passionate and enthusiastic individual who, like the members of staff at Aqua Vale Leisure Centre, prides themselves on giving the best service possible for those who visit the centre and going the extra mile for customers when needed.
We are looking to hear from candidates that have previous experience of dealing face to face with customers in a busy environment, including sales experience if possible. You will have good communication and customer care skills, maturity and calmness to work under pressure, the ability to handle cash, and maintain customer records, as well as a good telephone manner and confidence with using IT systems. It is desirable that you hold any customer service qualifications as well.
If you feel like you meet the above criteria and are looking for a new and challenging and varied role, please apply today.
What we offer
* Free membership at the Centre plus heavily discounted use of classes and facilities.
* Free safeguarding training and DBS check
* Excellent Development and Training Opportunities
* 6% employer matched pension contribution
* 21 days annual leave + Public Holidays (Pro rata for part time)
* Life assurance up to 2x base salary
Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 if they have any additional queries or requirements.
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