Job Summary
We are seeking a highly skilled and experienced Senior Hotel Receptionist to join our team at a Luxury Wellness Resort in Bridport. The ideal candidate will have a passion for delivering exceptional customer service and be able to work in a fast-paced environment.
Key Responsibilities:
* Manage guest arrivals and departures, ensuring a seamless check-in and check-out experience.
* Provide expert knowledge of the resort's facilities and services to guests.
* Lead and assist with guest tours and experiences, including vineyard tours and wine tastings.
* Consult with guests to ensure they have an exceptional experience.
* Liaise with the wider hospitality and operations team to ensure the operational success of the business.
Package:
* Salaries up to £30,000 per annum (depending on experience).
* Opportunities to achieve a 10% bonus with agreed KPIs.
* 40 hour working week.
* Optional health insurance and wellness package.
About Our Client:
Our client is a Luxury Wellness Resort spanning one hundred acres of working farmland in the picturesque location of Bridport. We offer a unique experience for our guests, with fine dining, a vineyard, and a range of wellness activities.
Requirements:
* 2+ years experience in a similar role.
* Excellent customer service skills.
* Ability to work in a fast-paced environment.
* Knowledge of the resort's facilities and services.
Why Choose Us?
We offer a competitive salary and benefits package, as well as the opportunity to work in a unique and fast-paced environment. If you are a motivated and experienced Senior Hotel Receptionist looking for a new challenge, please apply now.