Job details
Join our amazing People and Recruitment team as a Recruitment Business Partner at Hallmark Luxury Care Homes.
Position : Recruitment Business Partner
Location : Billericay / Essex (2 days office / 3 days remote)
Type : Perm
Salary : Competitive depending on experience.
At Hallmark Luxury Care Homes, we're dedicated to cherishing every moment and providing exceptional care that supports residents to live each day to the full. We believe in celebrating the privilege of aging and embracing it with open arms. Since our inception in 1997, we've been committed to delivering outstanding care across all our homes in England and Wales.
Your Role as a Recruitment Business Partner
The Recruitment Business Partner is responsible for the hiring of Volume (Care / Senior Care) and Non Volume (Hospitality, Clinical, Technical) vacancies within an allocated Region within Hallmark Care Homes.
Through their knowledge and expertise, the Recruitment Business Partner will ensure the hiring process is robust, identifies candidates in line with the Hallmark values, and delivers an excellent experience for both the candidate and the hiring manager, to deliver a best-in-class recruitment service, in line with recruitment KPIs and SLAs.
The Recruitment Business Partner will also work closely with the Recruitment Manager and Resourcing Advisors responsible for volume recruitment into the focus homes in the Region, to ensure a joined-up and consistent approach is applied and clear communication is provided to operations and other stakeholders
What We're Looking for in You:
Recruitment
• Manage the recruitment for all Volume and Non-Volume recruitment across allocated Region. Owning the candidate journey from application to offer.
• Liaise with Hiring Managers, HR / People colleagues and Senior Operations to understand the upcoming needs in the Region.
• Ensure all vacancies are advertised for and candidates are sourced from all available channels.
• Ensuring all candidates are suitably pre-screened, shortlisted within SLAs in line with the role and Hallmark Care Homes values and culture.
• Arrange interviews and the preparation of the interview packs including and candidate testing and assessments.
• Provide support with interviews or assessment days where required.
• Develop external/internal talent pools and pipelines via a range of approaches and methodologies.
• Ensure the ATS (Application Tracking System) is updated with call candidate activity, driving all applications from multiple sources to apply via the ATS.
Business Partnering
• Partner with the People Business Partner and Regional Director to ensure a joined-up approach with recruitment for the homes within the Region supported.
• Lead of Operational recruitment calls, visiting Homes across the Region to build relationships and understanding of your Region.
• Ensure recruitment best practices and the correct recruitment processes are being performed locally.
• Provide home-level training or support where required to ensure correct recruitment processes are being followed.
• Work with the homes to ensure proper use of the ATS is being performed at Home level.
• Build relationships with local networks i.e., colleges and universities, raising the Hallmark brand in the local communities to help build a pipeline of future candidates.
• Organise and support recruitment events/open days/roadshows to promote recruitment initiatives.
• Follow up on any feedback received through surveys for continuous improvement purposes.
Reports/Data
• Weekly review of the management dashboards remaining focussed on supporting the homes to be fully recruited to operational needs.
• Receive and monitor recruitment reports and use the data to drive improvements across area of responsibility.
• Monitor reports to identify bottlenecks in the process and work with the Operations Team to improve the process.
• Ensure the recruitment trackers are kept up-to-date and accurate.
• Conduct regular marketplace salary reviews, job evaluations, and competitor benchmarking.
What do we need in a great Recruitment Business Partner.
• Previous experience of working as a Recruitment BP / Recruitment Manager in multisite organisation.
• Previous experience of working in the Care / Healthcare sector (*Or would consider someone with Hospitality / Retail experience)
• Experience of supporting working with Operational teams and managing the full life cycle of the recruitment process.
• Collaborative approach with direct team members and wider organisational teams.
• Evidence of building long term supportive relationships.
• Experience of working on Volume and Non-Volume recruitment.
• Highly experienced in direct sourcing techniques / building candidate pipelines.
• Flexibility to travel to Homes around the Region as and when required.
What's in it for You?
1. A flexible working environment, 2 days in the office and 3 day from home.
2. Supportive environment, where your work is recognised and recognition given.
3. 25 days annual leave + bank holidays.
4. Company pension scheme (5% employee / 3% employer contribution)
5. Opportunity to buy/sell up to 5 days annual leave.
6. Life assurance
7. Enrolment into medical scheme
8. Retail discounts
Hallmark Luxury Care Homes is committed to promoting equal opportunities in employment and in the workplace and welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process. If there are additional options, you’d like to request in making your application, please contact the recruitment team on 01277 314191 or send an email to Recruitment@hallmarkcarehomes.co.uk