Microsoft Internal Specialist - 12 Month FTC
Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Microsoft Alliances Team
This is a fantastic opportunity to join the Microsoft Alliances team at Softcat, a group of passionate and experienced professionals working closely with our cloud partners to deliver the best solutions for our customers. Microsoft is a key vendor in Softcat's portfolio, with a team of subject matter experts who operate as an overlay to the Softcat account management team. The team actively provides licensing and commercial guidance in our Microsoft sales engagements.
Success. The Softcat Way.
At Softcat, we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role, or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.
Empowering Microsoft customers with exceptional support and engagement
As a Microsoft Internal Specialist, you will be an essential part of the Microsoft Alliances Team, working alongside our Corporate Account Management team and Microsoft Product and Licensing Specialists. This individual will be supporting and engaging with customers to provide product and licensing information as well as assisting with quotes, reports, and referrals to ensure that our customers can adopt to Microsoft's modern licensing, without losing competitive advantage or risking compliance.
As a Microsoft Internal Specialist, you'll be responsible for:
* Supporting with customer opportunities and creation of quotations for the customers
* Inbox management of the MS Internals as well as the Enterprise and Corporate Team
* Working closely with Microsoft Specialists and Account managers for processing renewals effectively
* Managing the sales process and reporting of annual orders, renewals, licence, and consumption reports
* Providing support with the creation of standardised customer-facing templates
* Dealing with product and licensing inquiries and managing new business referrals, new leads, and opportunities
* Delivering verbal and written communications with customers and Microsoft
* Providing support to the Account managers in placing orders
We'd love you to have:
* A strong passion for technology and its potential to drive business success
* Exceptional communication skills, enabling effective collaboration across multiple business areas
* Ability to work independently as well as collaboratively within a team
* Proactive approach to taking ownership of your business area while seamlessly integrating and working effectively within various teams at Softcat
* Excellent time management skills, ensuring the ability to meet fast turn-around expectations
Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
* Hybrid working – 3 days in the office and 2 days working from home
* Working flexible hours - flexing the times you start and finish during the day
* Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Birmingham, Bristol, Leeds, Manchester, Marlow, South Coast
We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things. Our benefits include:
Share incentive plan
Life Assurance
Holiday
Two days extra holiday on top of your usual entitlement on your birthday and at Christmas
Trips
Opportunity to qualify for Director hosted (often Michelin star) lunches as well as half and full year incentive trips to places all over the world
Vouchers
Technology vouchers, activity passes, restaurant discount card
Partner/family Benefits
Option to add your partner/family to some of the benefits
Access to Perklife, our dedicated portal for all perks and flexible benefits
Maternity, Paternity and Adoption support
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