Job summary This is an exciting opportunity to become a member of the Welsh Ambulance Service Non-Emergency Patient Transport team as an Ambulance Care Assistant 1 at locations in the BCUHB health board area. We are looking for candidates that can deliver a high standard of professionalism and compassion when providing a transport service to meet the needs of patients and other service users. Although no formal qualifications are specified for this role, we would expect candidates to be able to demonstrate a reasonable standard of education and personal responsibility and have evidence of delivering excellent customer care. This can be a demanding job on occasion but the rewards in terms of satisfaction and personal achievement are without comparison. Please be aware, this is a physically demanding role that involves some heavy lifting and handling in difficult and complex scenarios. Shortlisted candidates will be invited to a formal interview and will need to attend a theoretical and practical driving assessment if successful at the interview stages. Driving assessments date: TBC The assessments may take place anywhere within the North Region. The proposed start date for the course for successful candidates is; 28th April 2025 - Ty Elwy (St Asaph, North Wales) Main duties of the job The post holder will be required to drive an equipped NEPTS ambulance or other vehicle as necessary, and carry out non-urgent and non-critical, planned patient journeys usually working with a colleague but sometimes working alone when dealing with patients who can walk unaided or with minimum assistance. The post holder deals with a variety of patients and conditions, most of whom will require different levels of assistance, lifting or carrying to transfer to and from the Trust vehicle. The post holder transports patients safely between their place of residence and designated treatment centres and clinics, provides where necessary appropriate care and assistance which is within the post holder's level of training and competence, and adheres to the Trust Code of Conduct and Standards of Professional behaviour, Service Instructions and the Trust's Standing Procedures and Policies. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us RemarkablePeople Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we're needed. The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from BME communities and disability groups. Careers within the Welsh Ambulance Services NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you're sure to find a career with us which is fulfilling, challenging, and rewarding. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 020-ACS006-0125 Job locations Various North Wales - Various North Wales - Various LL17 0LJ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac There are a number of vacancies across various sites with various hours available in the North Region, although you may be required to operate out of other stations as required. Vacancies are likely to be in; Rhyl Wrexham Dobshill Bangor Snowdon House Caernarfon Holyhead Hours/working patterns available will be communicated at the interview stages, there are NO FULL TIME (37.5 hour) Vacancies and bases offered are subject to change as demand on service changes. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac There are a number of vacancies across various sites with various hours available in the North Region, although you may be required to operate out of other stations as required. Vacancies are likely to be in; Rhyl Wrexham Dobshill Bangor Snowdon House Caernarfon Holyhead Hours/working patterns available will be communicated at the interview stages, there are NO FULL TIME (37.5 hour) Vacancies and bases offered are subject to change as demand on service changes. Person Specification Qualifications Essential Minimum Category B Licence Desirable Category C1/D1 Evidence of reasonable standard of general education Knowledge Desirable Evidence of moving and handling training or techniques Basic First aid and highway code Evidence of Geographical knowledge of area in Wales Evidence of Health and Safety training Experience Essential Work experience in an NHS / Care Environment Evidence of Customer Service / Care experience Experience of working in a driving role Evidence of communications skills and interaction with others Evidence of document completion Skills Desirable Ability to speak Welsh Person Specification Qualifications Essential Minimum Category B Licence Desirable Category C1/D1 Evidence of reasonable standard of general education Knowledge Desirable Evidence of moving and handling training or techniques Basic First aid and highway code Evidence of Geographical knowledge of area in Wales Evidence of Health and Safety training Experience Essential Work experience in an NHS / Care Environment Evidence of Customer Service / Care experience Experience of working in a driving role Evidence of communications skills and interaction with others Evidence of document completion Skills Desirable Ability to speak Welsh Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Welsh Ambulance NHS Trust Address Various North Wales - Various North Wales - Various LL17 0LJ Employer's website https://www.ambulance.wales.nhs.uk/en/5 (Opens in a new tab)