Job Purpose
Job Title: Volunteer Team Leader
Salary: £27,220+ Benefits
Working Hours: 1931.4 annualised hours Monday - Sunday.
Location: Pagefield Wigan, covering the Leeds Liverpool West, Rufford Branch & Leigh Branch Canals.
We're the charity who look after and bring to life 2,000 miles of waterways across England and Wales, because we believe that life is better by water. Every role across the Trust plays its part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.
We currently have an opportunity for a Volunteering Team Leader vacancy and we are looking for an organised, proactive, engaging volunteering leader to support the Area Operations Manager. You will provide guidance to a growing number of active volunteers and our in-house team that helps maintain, conserve and improve the environment and heritage of the waterway network for local communities and visitors to enjoy. The work will focus on the canals and rivers in the North West region.
See how we make difference: ().
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Location and coverage
Reporting to Pagefield Wigan, covering the Leeds Liverpool West, Rufford Branch & Leigh Branch Canals .
The regularity & flexibility of travel will be discussed further at interview stage.
Knowledge, Skills/Qualifications & Experience
The role:
This is an exciting opportunity, which offers a great variety of activities and tasks from day to day. You will be the public face of the Trust, working extremely closely with volunteers and with members of the public who visit and use our waterways. Your work will be a combination of day to day routine tasks and more exciting and involved project work. You will lead volunteers and the team to enable them to work safely and efficiently and help to foster a safe, secure and vibrant waterway network, where visitors are delighted with their experience. The role includes leading and attending events to publicise the work of the trust, promote our activities and recruit new volunteers.
The post holder will also be required to work an annualised hours system which includes working any 5 days out of 7 including statutory holidays. They will also be part of a 24-hour operational standby team responsible for providing emergency cover for the waterway.
1. Working outside, undertake on-the-job organisation, control and leadership of volunteer groups, volunteer task days, volunteer lock keepers and our in-house team.
2. Leading and attending events to publicise the work of the trust, promote our activities and recruit new volunteers.
3. Provide relief lock keeper duties
4. Develop volunteering opportunities on locks.
5. Deliver training to volunteers in accordance with set standards
6. Identify opportunities for volunteers and update records of work and time delivered
7. Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task, in good condition and are used correctly.
8. Prepare appropriate safe systems of work, induct volunteers onsite and manage safe delivery.
9. Support communication within the team including sharing relevant corporate messages and provide feedback from the volunteers to the Area Operations Manager in order to enhance the planning of works.
10. Active involvement in the day-to-day tasks of the team and volunteers e.g. lock keeping, water control, vegetation management, small projects, planned maintenance and also actively assist the Area Operations Manager in the planning of tasks. Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
About you:
11. Experience of working within relevant environment e.g. volunteering, environmental works, customer service operations or maintenance.
12. Experience of leading a small team
13. Great organisation and prioritising skills
14. Effective and engaging communication skills
15. Computer literate – with good knowledge of Microsoft Office package
16. UK Driving licence essential
17. You will need to be self-motivated, able to work flexible hours to meet volunteering and business needs and communicate well with customers, volunteers and staff at all levels.
We reserve the right to close this vacancy early if we receive sufficient suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible.
What We Offer
In addition to your annual salary of £27,220, we also offer a competitive contributory DC Pension scheme arrangement, and numerous other employee benefits, including several salary sacrifice benefits, all of which can be found all of which can be found ().
Internal applicants will offered the position in line with our secondment policy. Further information can be found by contacting the recruitment team.
Other benefits include:
18. 25 days paid holiday, plus paid Bank Holidays, increasing to 27 days plus Bank Holidays after 3 years.
19. Competitive contributory DC Pension scheme arrangement, where we will double your contribution to a maximum of 10%.
20. Annual £200 personal learning & growth award to spend on any learning related activity – hobbies; aspirations etc.
21. Free access to specialist counselling on a range of issues – health; financial; lifestyle; well-being; domestic & neighbourly matters.
22. Access to a range of employee benefits including – store discounts; boating holiday discounts; holiday purchase scheme.
23. Expansive maternity/paternity provisions.
24. Progressive access to learning tools and CPD.
25. 2 days paid volunteering leave, volunteering for local community project work.
At the Trust we care passionately for our waterways, and as importantly, for those who look after and use them. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do as a Trust. We are striving to represent the diverse communities that we are a part of and welcome applicants from across all sectors of the community.