About the company: Sysmex UK Ltd is the distributors and support network for Sysmex automated haematology and coagulation diagnostic analysers, reagents and information systems for laboratories and healthcare facilities within the UK and Ireland. Sysmex UK Ltd prides itself on providing exceptional customer service, cutting edge technology in order to aid the customer and patient. About the role: Sysmex has a fantastic opportunity for an enthusiastic and dedicated Business Admin Apprentice to join the team working as an Office Administrator. The Apprentice will be fully supported, guided and mentored throughout the programme with an opportunity to be supported with further progression following successful completion of the apprenticeship. Main Responsibilities: Reception administration – greet visitors including customers, answer phone calls, manage visitor book and visitor fobs. Training Academy Administration – ensuring accommodation and travel requirements are met, dietary requirements are known and buffet planned. Travel Administration support – acting as cover for travel tickets as required. Facilities support – arrange scheduled maintenance, ad hoc requirements with contractors according to tickets raised, ensuring all relevant documentation is completed and maintained, including invoices and ticket system. Approved Supplier Management - ensure that Sysmex maintains supplier documents as required. Liaise with new suppliers to obtain required documentation to approve on internal systems. Carry out internal supplier reviews to ensure maintained suppliers are still in use. BSI Audit and internal audit to show no non-conformities and process followed in line with company process and ISO requirements. Approved Suppliers set up with minimal delay to enable use and POs to be raised. Ensuring that out of use suppliers are updated and removed from use. Environmental Reporting – Collate energy and waste data from company records and supplier invoices to submit for reporting to Sysmex Corporation. New Starter Administration – ensure that new starter administration tasks are completed including management of key documents and general support such as locker provision and home office equipment. Document Control – work with the BMS (Business Management Systems) Team and others to update and maintain controlled documents Health & Safety support – provide support to H&S Officer including SDS & COSHH administration and completion, DSE administration) BMS Support – work with the BMS team as deemed necessary to maintain and control the organisation Business Management System. Assist with completion of Supplier Questionnaires as required. Please note this role will be office based due to covering the reception desk. Entry Requirements: You’ll need to attend an online interview with our Talent Team and pass initial assessments in maths and English once you have completed your registration. You will need to be within a commutable distance to the office location listed. Skills: Communications - excellent verbal and written skills. Understands requirements for timely and effective communication to the right people. Confidentiality - understands that sensitive and confidential information must be treated in the strictest confidential manner, in line with the Sysmex Confidentiality Policy and compliance code. Organisation - ability to balance demand and resource; ensuring optimum performance levels and best outcome for Sysmex. Focus to results - fully understands all KPI targets, company objectives and maintains focus to achieve these on time within constraints. Listening Skills - ensure optimum listening and acknowledgement skills are utilised to ensure full scoping. Decisive - makes timely, informed decisions that take into account the facts, goals, constraints, and risks. Considers lessons learned from experience, balances analysis, wisdom, experience, and perspective when making decision. Cooperation/Teamwork - works harmoniously with others to get a job done; responds positively to instructions and procedures; able to work well with staff, co-workers, peers and managers; shares critical information with everyone; helps to set a tone of co-operation within the work group and across groups; coordinates own work with others; seeks opinions; values. Attention to detail - through, methodical and precise approach to role, tasks and projects. Self-motivator - ability to look for and take empowerment, does what needs to be done, without influence from other people or situations. Fully engaged and can find a reason and strength to complete a task, even when challenging, without giving up or needing another to encourage them. Innovative - looks for innovative ways, to make changes and/or find efficiencies or improvements. Time Management - has a sense of urgency and can balance demand with resource. Essential Requirements English and maths GCSE grade C or above/ grade 4 or above or equivalent e.g. functional skills level 2 Company administration experience Desirable Requirements Experience working in a customer facing role GDPR knowledge & experience Additional Benefits include: Access to LDN's Apprentice Community LDN Personal Development Opportunities LDN Social Events LDN Apprentice of the Month Prizes Excellent Career Progression Access to UniDays Job Types: Full-time, Apprenticeship Pay: £24,000.00 per year Schedule: Monday to Friday Education: GCSE or equivalent (required) Work Location: In person Reference ID: SYSM001 Expected start date: 31/01/2025