Job summary An exciting opportunity has arisen for a full time Business Manager working for NHS Wales Employers. Reporting to the Director, the post holder will provide full business support to the Director and Programme Managers as well as manging the administration support. A key part of the role will be providing full secretariat support to the Welsh Social Partnership structures (where the Welsh Government, NHS Wales's employer organisations and trade unions and professional organisations work together to improve health services for the staff in NHS Wales and the people of Wales). We are looking for a self-motivated team player with a desire to progress their career within NHS Wales who would benefit from working at an All-Wales level. It is anticipated that the successful applicant will have or be able to quickly gain an understanding of social partnership and collective bargaining principles, experience of minute taking and providing secretariat support at a board, sub board level and a good level of digital literacy. Main duties of the job The Business Manager will provide full business management support to the NHS Wales Employers team. Working closely with the Director, Head of Employment Relations, Medical and Dental Contracts Manager and Job Evaluation Manager, they will coordinate the work programme of the team and support the administration of the Clinical Impact award scheme where needed. Manage and co-ordinate the Administrator within the wider team to ensure efficient and effective deployment in order to achieve multiple competing priorities of the team. Provide secretariat support to several forums and meetings; engage with and work in collaboration with key stakeholders and social partners; use data/research and analytical skills in the development and drafting of papers. Review and evaluate business processes internal to the team through identifying risks and opportunities and take necessary action as necessary. Oversee and manage matters of corporate governance on behalf of the Director. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating. Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement. We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.Excellent customer service is something we strive for, for both our internal and external customers. Offeringa comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visithttps://nwssp.nhs.wales/working-for-us/ NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other. Date posted 25 February 2025 Pay scheme Agenda for change Band Band 5 Salary £30,420 to £37,030 a year per annum Contract Permanent Working pattern Full-time Reference number 043-AC030-0225 Job locations 4-5 Charnwood Court Heol Billingsley, Parc Nantgarw Cardiff CF15 7QZ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Person Specification Qualifications and Knowledge Essential Educated to degree level in or equivalent level of experience in a relevant subject. Evidenced high level knowledge and experience in the management of business, secretarial and office procedures. Experience and knowledge in the use of MS Office Suite. Desirable Use of design software packages and web development tools. Understanding GDPR legislation. Experience Essential Experience of minute taking and providing secretarial support to a high level forum or committee. Experience of the use of electronic systems/databases/business critical tools. Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records. Experience of collaborative and social partnership working with other organisations or sectors. Desirable Working in a policy and led environment. Able to use MS Forms and Lists Skills and Attributes Essential Excellent communication skills and the ability to engage with a wide range of internal and external stakeholders to establish working relationships to deliver business outcomes Strong organisational and planning skills Evidence of managing and supervising staff Work to demanding timescales and be able to manage a portfolio of projects within a work programme. Enthusiastic, passionate and persuasive in order to build relationships. To operate in an orderly, methodical, and systematic manner with an eye for detail Ability to work on own initiative without direct supervision Demonstrate a good understanding of public service organisations. Desirable Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Ability to travel across Wales where needed Person Specification Qualifications and Knowledge Essential Educated to degree level in or equivalent level of experience in a relevant subject. Evidenced high level knowledge and experience in the management of business, secretarial and office procedures. Experience and knowledge in the use of MS Office Suite. Desirable Use of design software packages and web development tools. Understanding GDPR legislation. Experience Essential Experience of minute taking and providing secretarial support to a high level forum or committee. Experience of the use of electronic systems/databases/business critical tools. Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records. Experience of collaborative and social partnership working with other organisations or sectors. Desirable Working in a policy and led environment. Able to use MS Forms and Lists Skills and Attributes Essential Excellent communication skills and the ability to engage with a wide range of internal and external stakeholders to establish working relationships to deliver business outcomes Strong organisational and planning skills Evidence of managing and supervising staff Work to demanding timescales and be able to manage a portfolio of projects within a work programme. Enthusiastic, passionate and persuasive in order to build relationships. To operate in an orderly, methodical, and systematic manner with an eye for detail Ability to work on own initiative without direct supervision Demonstrate a good understanding of public service organisations. Desirable Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh Other Essential Ability to travel across Wales where needed Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name NHS Wales Shared Services Partnership Address 4-5 Charnwood Court Heol Billingsley, Parc Nantgarw Cardiff CF15 7QZ Employer's website https://nwssp.nhs.wales/ (Opens in a new tab)