Field Service Engineer
📍 Location: M4 corridor, locations between Bristol and Swindon and Donnington
⏰ Hours: 8:30 AM - 5:00 PM (Flexible)
💰 Salary: £38,000 - £42,000 (DOE) + Vehicle
About the Role:
We are seeking an experienced Field Service Engineer to handle fault requests, perform planned preventative maintenance (PPM), and provide out-of-hours (OOH) support for high-end, large-scale integrated security systems.
Key Responsibilities:
✔ Maintain and repair complex Analogue & Digital CCTV Systems across public highways, shopping malls, custodial facilities, and general areas.
✔ Manage and maintain functional and managed control rooms.
✔ Provide excellent customer service while working to Service Level Agreements (SLAs).
✔ Support and maintain Perimeter Detection Systems.
✔ Execute planned preventative maintenance (PPM).
✔ Update the helpdesk on job status and outcomes.
What We're Looking For:
✅ Experience in repair & maintenance of security systems (CCTV, access control, alarms, or fire systems).
✅ Strong customer service skills.
✅ Knowledge of Access Control systems with Site Mustering (advantageous).
✅ A valid driving license.
✅ Flexibility with working hours when required.
✅ Desirable experience with: PIDs, Galaxy Alarms, Cortech, CEM Access Control, Synergy, Video Matrix Systems, IP Systems, Networks, RAID Recording, and first-line repairs on gates & barriers.
🚗 Company vehicle provided!
Interested? Apply now and be part of a dynamic team