Description While you’ll have heard our name, there’s a lot you probably don’t know about NEXT. Like how we create most of our systems ourselves – whether it’s a website, mobile app or application. What’s more, we’re growing. Fast. And it’s the kind of growth and investment that is exciting for everyone in our business. We are looking for an experienced Lead Business Analyst to join our growing Developments team The Developments team are a key part of our eCommerce function, implementing, testing and building on the user experience of our website and App Plus managing the requirements of our partnered brands and the overall content of our website The role As a Lead Business Analyst at NEXT, you will be responsible for leading and mentoring a team of Senior Business Analysts while actively contributing to the analysis, documentation, and improvement of business processes and systems. What else is involved? Business Analysis: Elicit, analyse, and document business requirements using a variety of techniques (e.g., workshops, interviews, observations). Conduct feasibility studies, gap analysis, and impact assessments. Develop detailed functional and non-functional specifications, user stories, and use cases. Create process flows, data models, and other relevant documentation. Support the development and implementation of solutions, ensuring alignment with business needs. Facilitate user acceptance testing (UAT) and provide post-implementation support. Leadership and Management: Line manage a team of 4 Senior Business Analysts, including performance management, coaching, and professional development. Delegate tasks effectively, ensuring optimal workload distribution and timely completion of projects. Foster a collaborative and supportive team environment, promoting knowledge sharing and best practices. Mentor and guide team members in their career development, providing constructive feedback and opportunities for growth. Stakeholder Management: Build and maintain strong relationships with key stakeholders across different business units. Effectively communicate project updates, risks, and issues to stakeholders at all levels. Collaborate with project managers, developers, and other IT professionals to ensure successful project delivery. You’ll be doing all this from our Leicestershire Head Office. Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work, works for you which is why we offer flexible working. Bring your energy. Play to your strengths. Make things bigger and better than before. Let’s Take It On. So if you’re an experienced Senior Business Analyst with a strong understanding of business analysis methodologies e.g. BABOK, Agile, have successful experience in leading and mentoring teams whilst building and maintaining strong relationships with all levels of stakeholders, this is the place for you - and your career The benefits We’ll discuss more of what you’ll get when you work for NEXT at interview, but here’s an overview of what you can expect: Competitive salary range of £57,000 - £68,000 Profit–related bonus Contributions into a pension scheme Life assurance Sharesave scheme, which allows you to invest in NEXT and claim your share of our success A newly refurbished subsidised restaurant and bar On-site nursery (salary sacrifice scheme) in Leicester Staff shop Juice bar and coffee shop Free parking on-site, including car sharing Free company bus service to and from Leicester city centre and other areas 25% staff discount on most NEXT products – either in our stores or delivered directly to your desk National and local discounts on goods and services A digital GP healthcare service & more