Job summary We are expanding our medical reception team and looking torecruit the right person, with the necessary skills and experience to deliver ahigh-quality service to our patients. Main duties of the job The ideal candidate should be highly motivated, enthusiastic andable to work under pressure. We are looking for a customer focused, reliable, and hard-working individual with a can-do approach to their work. You should have: office administration experience worked with the public in a front facing role and on the telephone excellent communication skills able to work well on your own and as part of a team Ideally have NHS primary care or equivalent experience About us We are a large practice of 22,000 patient list size. You will be joining a large, friendly and committed team ofDoctors, Nurses and other healthcare professionals, and a team of reception andadministrative staff. Job description Job responsibilities Greeting in a pleasant and friendly manner all callers at reception. Answering the telephone quickly and dealing with or redirecting enquirers. Running the appointment system including making appointments and encouraging patients to use the check in system. Recording messages and home visit requests in the appropriate book legibly and accurately. Handing out repeat prescriptions to patients or their representatives. Handling general enquirers and give out test results or referring to a more experienced Receptionist or Doctor if in doubt. Preparing repeat prescriptions and repeat sick certificates for Doctors to sign. Job description Job responsibilities Greeting in a pleasant and friendly manner all callers at reception. Answering the telephone quickly and dealing with or redirecting enquirers. Running the appointment system including making appointments and encouraging patients to use the check in system. Recording messages and home visit requests in the appropriate book legibly and accurately. Handing out repeat prescriptions to patients or their representatives. Handling general enquirers and give out test results or referring to a more experienced Receptionist or Doctor if in doubt. Preparing repeat prescriptions and repeat sick certificates for Doctors to sign. Person Specification Qualifications Desirable Emis Web and GP experience Person Specification Qualifications Desirable Emis Web and GP experience Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name WInchmore Hill Practice Address 808 Green Lanes London N21 2SA Employer's website