Clinical Trials Volunteer Recruitment Call Centre Manager
We are hiring a Clinical Trials Volunteer Recruitment Call Centre Manager to lead our UK Call Center team in Leeds.
About the Role
This is a full-time, clinic-based job that involves driving the Fortrea UK Call Center team and building and maintaining our participants database of healthy volunteers and patients for clinical trials.
Your Responsibilities
* Embody Fortrea's values to make your team live by them
* Lead a team of 10+ people, including supervisors, agents, and coordinators
* Provide strategic direction, leadership, and perform full-cycle performance management
* Represent Fortrea at client meetings and contribute expertise developing solutions that help win new business
Requirements
* University/college degree (life science preferred)
* Extensive call center team leadership & line management experience
* Commercial acumen and ability to interact with Top Leadership teams
Apply now and be part of something extraordinary. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact.