RETURNS OPERATIVE (Office Based)
Monday-Friday
At COP UK, we lead the industry with unmatched standards in our technical support and customer services, committed to sustainability and excellence in all operations. As we continue to manage and refine our returns process, we uphold our vision of redefining service standards. Join our dynamic team to contribute to our continuous improvement efforts.
Reporting to the Returns Supervisor, Your main responsibilities will include:
* Process and sort returned products, assessing the condition and handling according to company guidelines.
* Perform product testing on returned items to determine functionality and usability, documenting outcomes and coordinating with the quality assurance team for further action.
* Log return items into our database with precision, updating inventory records accurately.
* Inspect products for damage or defects and initiate reports or quality alerts as necessary.
* Collaborate with customer service and technical teams to rectify any discrepancies in returns processing.
* Package and label items efficiently for restocking or disposal, depending on their condition after testing.
* Maintain a clean and orderly environment in the returns area.
* Comply with all safety protocols and company policies.
Key Competencies:
* Experience in a warehouse or returns processing role preferred, with a focus on product testing and quality control.
* Keen attention to detail with strong problem-solving skills.
* Excellent organizational and time management skills.
* Proficient in using computers and inventory management software.
Benefits:
* 24 days holiday + bank holidays
* Holiday purchase scheme
* Private medical insurance
APPLY TODAY
#J-18808-Ljbffr