As a BMS Field Service Engineer, you will play a pivotal role in delivering exceptional BMS support to an assigned customer base. Your proactive approach and dedication to nurturing strong customer relationships will be essential in driving service digital transformation and upholding our company values. This role will be working about 25 miles around of Reading, with most of the work being outside the London area.
Key responsibilities
* Adhere to the company policies and guidelines to ensure safe and responsible work practices, maintaining a zero-tolerance approach to unsafe behavior.
* Take full ownership of your customer base, striving to meet and exceed our contractual requirements.
* Deliver best-in-class service, actively engaging with customers to identify and resolve operational issues.
* Generate clear and concise service reports that underscore the value of the company.
* Proactively identify and propose solutions for system improvements, upgrades, or repairs.
* Identify energy and enhancement projects, offering mutually beneficial suggestions and opportunities.
* Provide guidance and support to Operations Managers and Sales on larger opportunities.
* Participate in the team call-out rota and extend support to other team members whenever necessary.
Benefits
1. Competitive salary
2. Bonus
3. 28 Days Holiday + Bank Holidays + Ho...