Responsibilities
:
1. Actively influence the definition and adoption of outsourced business processes and systems in the Finance teams
2. Act as the primary day to day interface between the Finance teams and the outsourcing provider in respect of outsourced services, providing regular and impactfulmunication on all aspects of delivery.
3. As may be required in relation to outsourced activities, act as the interface between the client and outsourcing provider and external solution providers ( software providers)
4. Interpret and assess outsource performance in the operational Finance domain, proactively identifying future risks or opportunities
5. Ensure a continuous andprehensive understanding of all outsourced Finance processes, controls, reporting and system configuration
6. Manage or support other key client outsourcing providers as required.
Requirements:
7. Proven experience working in a BPO, or working on behalf of a client managing relationships and projects with outsourcing providers.
8. Experienced managing relationships with difficult stakeholders relating to outsourcing providers.
9. Insurance or Financial Services experience is ESSENTIAL.
10. Experience of designing and implementing process improvements with pragmatism and speed of execution.
If the above opportunity aligns with your experience, please submit your updated CV.
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Job ID 06033-0012914845