Credit Controller job - £32000 per annum - Freight Forwarding - High Volume - Growing Business - Feltham Your new company Highly experienced freight forwarder in the heart of end-to-end supply chain management service. Recognised for expertise, experience, reliability and exacting standards, our client works with worldwide partners to develop tailored supply chain solutions, from procurement to delivery by air, ocean and via road. Your new role The main objective of the role is to perform a first-class credit control service for business. You will have a wide customer base, which is often geographically dispersed with multiple touchpoints for some customers. Invoice volumes are high, and this role will be responsible for circa 300 live accounts with a value of approx £2.5m. Your roles include : Credit control processes include debt chasing, cash allocation and cashiering. Prioritises accounts to be chased Standard debt chasing includes chasing by telephone, e-mail or letter Complex debt chasing, e.g. high-volume account for an overseas customer with disputed debt and language barriers or high-volume account for a multinational with contacts geographically dispersed or small-volume account with missing contact details Deals promptly with customers' written and verbal queries Ensure credit limits are set on all accounts and updated on a regular basis Reporting of overdue debt with reasons and actions Ensure new accounts are approved correctly and appropriate documents such as Standard Terms & Conditions are issued promptly Manage notification of companies in administration or with cash flow difficulties as appropriate What you'll need to succeed Minimum three years’ experience of credit control and cash posting Effective liaison across the business at all management levels Ability to work in a focussed manner towards individual targets and deadlines Effective communication skills – verbal, written and good telephone manners are essential. IT Literate – fully competent with MS Word and Excel (e.g. vlookup / pivot table function and some basic formulas) Works well within a team and individually What you'll get in return This is a great opportunity for an established credit controller living in the local area of South West London looking for a new opportunity. The role is paying unto £32K per annum and is office based with excellent benefits. Immediate starters are preferred but happy to wait for the right candidate for the job. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4595053