Main area: Emergency Department
Grade: NHS AfC: Band 2
Contract: 9 months (1x 37.5 Hour Post - Fixed Term Contract, 1 x 30 hours permanent)
Hours: Full time - 37.5 hours per week (Flexible working covering a 24 hour service, including weekends)
Job ref: 423-6970649
Employer: Airedale NHS Foundation Trust
Employer type: NHS
Site: Airedale General Hospital
Town: Steeton
Salary: £23,615 pro rata per annum
Salary period: Yearly
Closing: 12/02/2025 23:59
Healthcare Support Worker - Emergency Department (Band 2)
Be part of our future landscape.
At Airedale, we are committed to promoting equality, diversity and inclusion. We actively encourage applications irrespective of people’s age, lived experience of living with a disability or long-term conditions, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances.
These are exciting times for Airedale. We have the once-in-a-career opportunity to be involved in the planning and building of a completely new hospital here on our Steeton site by 2030. By joining us now you’ll be a key part of our journey over the next few years, with the chance to input into a state-of-the-art, modern healthcare facility that will deliver care to our communities for decades to come.
Job overview
Our Emergency department is on a journey to become one of the best in the country and our hope is that you will want to join us and help us to develop our department in providing the best care to the patients and relatives we serve.
We have modern facilities and work closely within the MDT, to form a formidable team, that consistently provides outstanding care.
Our promise to you is, we will support you to reach your full potential, and help develop you to becoming an outstanding HCSW – we have a dedicated practice educator for the department, and we offer development opportunities to enhance your knowledge and skills.
This position is not currently eligible for a certificate of sponsorship in line with Home Office guidance as it does not appear on the skilled worker visa occupation list.
Main duties of the job
If you want to be part of a team helping to develop services, then we would look forward to meeting you.
1. The delivery of clinical and therapeutic care, within the clinical setting within set protocols and within the scope of the HCSW, under the guidance and supervision of the Registered Practitioner.
2. Organise and prioritise time and work activities effectively.
3. Acts on own initiative in delivering patient care with indirect supervision.
4. Contributes to patient assessment, planning and delivery of nursing care ensuring the highest possible standard under supervision of Registered Practitioners.
5. Undertakes a range of delegated clinical care duties, records patients observations and collects specimens and samples as instructed.
6. Ensure care is documented accurately and in a timely manner as per Trust policy and contributes to updating patients records.
7. Ensure that patients and relatives are treated with courtesy at all times and the individual needs of patients are respected.
8. Promotes and participates in Health Education.
9. Maintain confidentiality of all patients and work related issues.
10. Actively participates in Departmental Team Development and Nursing Team Development.
Working for our organisation
We are always looking for enterprising and innovative approaches to the way we provide our services. We want to attract staff who embrace our ‘Right Care’ behaviours of compassion, a commitment to quality of care and working together for patients.
Detailed job description and main responsibilities
Caring for Patients:
1. Maintain a courteous and helpful manner at all times.
2. Welcome patients, relatives and visitors to the department.
3. Ensure that any care or information given does not go beyond the limit of your skills, training or scope of practice.
4. Assist with all aspects of patient hygiene needs.
5. Assist patients to the toilet or give urinals, bedpans or commodes.
6. Assist patients to mobilise, with or without the use of aids.
7. Check that all necessary personal effects are within reach of the patient.
8. Ensure patient’s discomfort/pain is observed and reported to registered nurse.
9. Assist with the care of the dying patient and their relatives and friends.
10. Ensure that the patient’s property is handled in accordance with Trust procedures.
11. Help in the preparation of patients for special treatments.
12. Be proactive when assisting with patient discharge.
13. Ensure SystemOne is updated when you are admitting, moving, transferring or discharging patients.
14. Be aware of the particular nursing needs of the patient.
15. Transport patients to other departments within the hospital.
16. To undertake and record patient observations as agreed by person in charge.
17. Where appropriate assist patients to eat and drink.
18. Be sensitive to ensure that patient privacy and choice is maintained.
19. Assist with trolley preparation and ensure that the patient is comfortable.
20. Ensure that the department areas are clean and tidy.
21. Ensure all documentation is recorded accurately.
22. Demonstrate effective communication using basic computer skills.
23. Be aware of current hospital procedure on Fire and Resuscitation.
24. Follow safe working practices.
25. Help patients/relatives overcome barriers to understanding when English is not their first language.
26. Reporting all complaints and untoward occurrences.
27. Present a clean smart and professional appearance.
Person specification
Skills
* Excellent written and communication skills.
* Ability to use Trust computer system.
* Able to work as part of a team.
* Previous experience of dealing with general public.
Qualifications
* Level 2 Diploma in Health and Social Care.
* Care Certificate.
* Level 3 Diploma in Health and Social Care.
Experience
* Significant experience of working within a care setting.
* Emergency/Urgent Care Experience.
Values and Behaviours
* Put the patient first by being happy, helpful, caring, respectful and patient.
* Always taking opportunities to improve, encouraging excellence.
* Work as one team – communicate, collaborate and share.
Knowledge
* Has an understanding of the working of an acute NHS Trust.
* Has an understanding of the risk management issues which may arise.
We are happy to discuss flexible working opportunities.
NOTE: This vacancy may close before the advertised closing date if sufficient suitable applications are received.
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