Description Tenancy Management Officer Salary: (Band E) £37,815 - £43,083 per annum 12 Months Fixed Term Contract 37 Hours per Week The Tenancy Management Vision:- A person centred and professional service, which enables and empowers staff & residents to manage their homes and neighbourhoods effectively, as well as providing timely and appropriate support. Thurrock Council seeks a self-motivated person, with the ability to problem solve. Successful applicants will be required to manage an area of housing stock involving all matters of tenancy and some locality-based services. Duties can include and are not limited to- Letting of new tenancies/ending of tenancies Managing tenancy changes Introductory Tenancy Reviews Resident engagement Partnership working with other agencies and teams Prioritising Tenancy sustainment Tenancy enforcement Tenancy/Property Audits Estate management Please note that Thurrock Council Housing are embarking on a transformation programme, using Human Learning Systems principles to develop locality models of service provision – as such we would welcome applications from candidates with experience of a housing, support and / or working in a person-centred and relationship driven service environment. Advert Closing Date Redeployment Only: 20th March 2025 Internal and External: 13th April 2025 Interview date: TBC Please contact hiring manager Lorraine Stockdale - LStockdalethurrock.gov.uk if you have any questions regarding this role. To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) If you encounter an error message when opening the Job Profile link please refresh the error page.