The Scottish Seabird Centre is a conservation and education charity based in the stunning seaside town of North Berwick. Our purpose is to “inspire and educate people about the Scottish marine environment, motivating them to care for it, and support conservation projects to protect it”. Our amazing location overlooks the marine environment in the Firth of Forth and we have over 170,000 visits each year. Our charitable work is supported by our not-for-profit Trading Company Scottish Seabird Centre Limited and our award-winning visitor attraction which provides a valuable resource for members and visitors. We are recruiting for Visitor Experience Assistants to join our friendly team. Our Visitor Experience Assistants are key members of our team who act as the first point of contact for visitors – welcoming them to the Centre, where you will be based, providing information on what we do and helping people to learn more about Scotland’s amazing marine wildlife and habitats. Your aim is to ensure that our visitors have a genuinely memorable experience. The role provides an opportunity to both gain experience of, and deliver, excellent customer service across our welcome point, retail, discovery experience and boat (seasonal March-October) activities. At times, you will be asked to help the wider team, including the café, so this role is never dull For this role, we are looking for an enthusiastic person who enjoys proactively engaging with customers across a range of departments. You must have a desire to provide excellent customer care and a memorable experience, often in a fast-paced environment. You should have an interest in Scotland’s marine and coastal environment and environmental sustainability, although opportunities to learn more about this will be provided in the role. Please click on the button below for the full role profile and details of how to apply.