Event Coordinator We currently have an exciting opportunity for an experienced Event Coordinator to join our team of Event Coordinators at Heaton House Farm, based in Rushton Spencer. Joining us on a full time, permanent basis, you will receive a competitive salary starting from £26,500 per annum dependant on experience, plus excellent benefits Heaton House Farm is a family-run company encompassing Heaton House Events and our onsite catering company Stable Yard Catering. This is an exciting time to be joining the business which has always enjoyed a fantastic reputation within the events industry. We provide the highest quality events, specialising in weddings but also hosting additional events such as charity events, corporate meetings and company flagship events all delivered by our events team with exceptional detail and of course friendly customer service. Responsibilities as our Event Coordinator will include: Learning how our event space can be utilised for each event and changed to match the requirements of our clients. This will lead on to you showing potential clients around the venue and confidently negotiating General day to day admin including answering emails, phone calls, booking appointments and meetings Managing the accommodation system and assisting with check-in/out With the support of the senior coordinators, finalising arrangements with clients and coordinating the event on the day Assist the Senior Coordinator or Manager with the coordination of Heaton House flagship events throughout the year Assist the Senior Coordinator or Manager with the coordination of more complex events, with alternative cultural considerations Analyse past events and suggest areas for improvement for the business Acting as the first point of contact during the smaller events as well as acting as Master of Ceremonies providing any announcements throughout the day ensuring the events run on time Liaising with the various other teams to ensure set up and delivery of the events meets our high company standards and most importantly exceeds client’s expectations Our Event Coordinator will come equipped with the following qualities: Experience - a degree in events/hospitality management is essential or significant relevant experience within the hospitality sector Customer service – a huge part of this job role is speaking with lots of different clients, guests and suppliers ensuring that they all receive a 5-star level of customer service and leave with a smile on their faces. To provide this you must have the desire to go above and beyond to give our clients the best experience possible Attention to detail – having a keen eye for the smaller details which help to make the perfect event Admin skills – being able to confidently prepare documentation that goes hand in hand with providing an organised, seamless event A good communicator – having the confidence and communication skills to speak with our clients and guests Self-motivated but also a team player – you will be an integral part of our team however an element of the role requires you to compile your own to-do list and being self-motivated. Organisational – ability to oversee several projects at once Self development – the right candidate will show a willingness to seek out new areas for self-development and be proactive to learn new skills Flexible and willing to work weekends – As with events, many take place on weekends so working weekends as well as some evenings is a given Loves nature and animals – we are located on a farm and occasionally you might have to feed our lambs Due to our scenic location, an interest in farming/nature would be an advantage Be a fun person to have around – this is a fun and exciting role and we are looking for someone who can fit into our lovely team You will need to build relationships easily with the internal team members, recommended suppliers, couples and guests What do Heaton House Farm offer in return? Rewarding experience working as part of a friendly, award-winning events team Variety – no two days are ever the same Support – we are a friendly family run company and care about our team like they are part of the family Progression – as our company grows, so can you Flexibility – this includes flexibility in: Location (WFH or office) Days - including evenings, weekends, and bank holidays. We don't work Christmas Day or Boxing Day Hours – shifts vary, but usually are 9am-5pm on non-event days, or 10am-7:30pm on event days Staff events – we work hard but enjoy spending time celebrating our success Guest experience – you get to stay overnight at the farm to experience our rooms and to better understand the experience of our guests Discounts – we believe in giving back, so you get discounts on tickets and products Staff Referral scheme - rewards for bringing more team players to our family Competitive Salary – From £26,500 FTE dependant on experience Insurance – life & permanent health insurance (after qualifying period) Company Pension Scheme 28 days holiday (including bank holidays) – increasing with service to a maximum of 33 days Free car parking If you feel you have the skills and experience to join us as our Event Coordinator, then please click apply today We’d love to hear from you. Closing date: Monday November 25 th although we may reserve the right to close earlier should we receive a high number of applications