HR Contact Team Manager
Based in High Wycombe, hybrid working available
Full time, Permanent role
Salary: up to £40,000 DOE
Ashley Kate is partnering with a long-standing client of ours, with a national reach and is made up of many sites across the UK.
This role will be suitable for a HR professional with prior extensive experience leading a large team and has worked in a busy environment, as well as delivering success for the team and wider group.
Responsibilities will include, managing and motivating a large team and ensuring you are there for support from an internal and external perspective for all customers via any channel of communication. As well as, implementing the strategy to continually develop the HR Contact Team and be the main contact for all HR duties when providing advice to employees.
Day to day duties:
1. Conduct team meetings on a regular basis, as well as 121's to ensure effective communication and engagement across all members of the team
2. Develop appropriate content for HR business communications
3. Plan and manage work allocations to ensure day-to-day duties, peak times and any events are supported for the team equally and delivering on all aspects
4. Deal with escalated queries, oversee case management and be the expert HR professional for the team, as well as providing coaching in relation to policies and procedures
5. Ensure HRIS data is updated
6. Lead the team throu...