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We are a Real Living Wage Employer- Hourly Rate £12.60 from 1st April 2025 for 18s and over.
We are looking to expand our team for the 2025 season:
Based in Whitby and Grosmont: We are looking for 1 person to cover 2 - 4 shifts per week.
Various hours available. Shifts will include some weekends and Bank Holidays.
This is a fixed term contract from 31st March until 2nd November 2025.
Do you have experience working in a fast-paced, cash handling role? Are you interested in delivering exceptional customer service? Would you like to join our friendly Booking Office Team, offering a first-class visitor experience to our customers, whilst working at one of Britain’s most popular Heritage Railways?
Yes ……. Then this could be the job for you!
You will:
* Sell tickets to visitors using the EPOS system and cash up at the end of the day.
* Answer any visitor enquiries in a helpful and professional manner.
* Explain Gift Aid to visitors to enable a potential increase in conversion rates.
Benefits:
* 22 days annual leave per full annual leave year plus bank holidays – pro rata for part-time and part-year.
* Access to an Employee Assistance Programme for you and your immediate family.
* Free standard travel on NYMR.
* Free Car Parking.
* Discounts in NYMR shops and tearooms.
* 75% reduced rate travel on the national rail network (rail card can be applied for after 1 month’s service) – for posts working 15 hours per week and more.
If you would like any further information please e-mail Amy Wainwright, Booking Office & Customer Services Manager on amy.wainwright@nymr.co.uk.
Closing date: We will close the application date when a suitable applicant has been found.
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