Summary
Join a firm who prides itself on the quality of its training, having won a Barclays national award for "Best Social Mobility Initiative". An opportunity to gain an industry-recognised qualification while developing essential skills and experience. With a clear pathway for career growth, you could progress to a Mortgage Adviser role in the future.
Wage
£13,741 a year
Training course
Financial services administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm
35 hours a week
Possible start date
Monday 14 April
Duration
1 year
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Working from the Sunderland based office, you will support the mortgage advisers in all aspects of administration including:
* Data inputting
* Processing lenders applications for clients
* Dealing with solicitors, estate agents and insurance providers
Where you’ll work
BUSINESS & INNOVATION CENTRE
ENTERPRISE PARK EAST
SUNDERLAND
SR5 2TA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
SIMPLY ACADEMY LTD
Your training course
Financial services administrator (level 3)
Equal to A level
Course contents
* Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
* Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
* Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
* Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements
Your training plan
* Level 3 Financial Services Administrator Apprenticeship Standard
* The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector
* As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths
Key Learning Outcomes:
* A broad understanding of the financial services sector
* An understanding of the role of the appropriate regulatory bodies
* The importance of relationship building with clients and colleagues
* Understanding of processes and procedures relevant to the role
* How to develop commercial awareness
* Building skills and capabilities within an organisation
Professional Qualifications:
* CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
* Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
* To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Requirements
Essential qualifications
GCSE in:
* English, Maths and 3 other subjects (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Team working
* Initiative
* Hard working
* Enthusiastic
Other requirements
Please explore how you would get to and from work as the business park is covered by public transport but not from all parts of the north east.