Sales Administrator/Account Manager
Hybrid
Birmingham
GBP28,000 - GBP35,000 per year
Permanent
What’s on offer:
* Monday - Friday 9am - 5:30pm + 1 hour lunch break (flexible)
* Hybrid (2/3 days in the office)
* Salary of GBP28,000 - GBP35,000 (depending on experience)
* 30 days holiday plus bank holidays
* Pension scheme 4% contributions
* Health insurance (medical & dental)
* Free parking
A fantastic opportunity has become available to join a well-established international company within the Birmingham area.
If you are a student leaver or have experience working in a sales supportive role, then this would be a fantastic opportunity for your next career step.
Key Responsibilities:
* Actively pursue new internal leads via all available channels such as email, phone, social media, etc., inform about the company's software, and organise meetings for the sales team.
* Process sales inquiries and assist customers through each step of the sales process to ensure excellent customer service.
* Maintain customer records and assist the sales team with account management.
* Handle administrative duties including data entry to ensure all sales data is up to date.
* Prepare quotations and ensure orders are processed in a timely manner.
* Manage existing contracts and annual software renewals.
* Coordinate with other departments internationally to resolve customer issues.
* Prepare and actively participate in events to identify new leads, coordinate, and schedule meetings for the sales team.
* Organise training courses and annual client events.
* Manage, order, and keep stock of sales and promotional materials (brochures, etc.).
Person Specification:
* Pro-active and has a can-do attitude.
* Good organisational skills and ability to manage several responsibilities at the same time.
* Experience working with sales development process and/or CRM systems and data entry tasks is desirable.
* Ability to prioritise own workload, enjoy working as part of a team as well as on own initiative.
* Good communication skills both oral and written, customer focus, accuracy, and attention to detail.
* Good skills in Microsoft Word, PowerPoint, Excel, and Outlook.
* Enthusiastic, energetic, hard-working, and willing to learn.
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