Summary: We seek an experienced Administrator to provide vital support to the General Manager in managing a high-quality care home, encompassing customer experience, HR, recruitment, payroll, finance, and team supervision.
Responsibilities:
* Promote a warm and welcoming environment for residents, staff, and visitors.
* Manage enquiries and showrounds, ensuring commercial performance and conversion.
* Drive occupancy and reputation through community engagement.
* Support resident and family feedback with a focus on customer care.
* Assist with recruitment, complete employment checks, and arrange inductions.
* Prepare payroll for home-based staff.
* Provide HR guidance and ensure secure personal file storage.
* Attend meetings and produce accurate notes and minutes.
* Manage rotas, safe contents, petty cash, and resident fund accounts.
* Update staff records with ad-hoc training, supervisions, and appraisals.
* Offer guidance on staff development opportunities.
Requirements:
* Experience in a customer-facing role.
* Previous involvement in HR administration and recruitment.
* High level of attention to detail and the ability to prioritize.
* Proficient user of Microsoft Word, Excel, and Outlook.
* CIPD qualification beneficial.
Benefits:
* Rewarding Excellence bonus.
* Unlimited access to refer-a-friend scheme.
* Access to retail and leisure discounts.
* Free medical specialists and counselling services.
* Tax code review service.
* Option to join staff lottery.
Barchester Healthcare is a supportive employer dedicated to valuing team contributions and offering progression opportunities. If you seek to develop your administrative career, we are an empowering and rewarding place to be.