Job Description
We're looking for a Payment Operations Analyst to join us in Bradford.
Our mission is to deliver simple and efficient processing with a controlled, quality service, so that our customers can deliver for theirs.
The team is responsible for Purchase to Pay, Billing, Customer Payments, and Accounts Receivable, Bank Reconciliations and Travel and Expenses.
We provide these services to our colleagues across Europe and the US, including to VirginMedia-O2, Virgin Media Ireland, our head offices and a number of exciting new ventures.
This is phenomenal opportunity for you to work as part of a world-class team within Payment Operations. In return, we will support and develop you to help you take your career in the direction you want, with regular opportunities to develop new skills and work in new areas. You will receive regular reviews with a focus on your career-development and job satisfaction.
What will you be doing?
1. This role provides first line functional support to the business and our suppliers for our procurement systems, by phone and by email.
2. It involves collaborating with a wide range of people to deliver outstanding customer service for our colleagues and suppliers.
3. Updating master data in the procurement system e.g. user access, vendors, catalogue listings, accounting cost centres etc.
4. Monitoring and resolving transactions which have failed to complete succe...