Better content. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Q to Sky Glass, we never stand still. We turn big ideas into the products, content and services millions of people love.
The purpose of this role is to oversee the end-to-end content operations process for the reception, enrichment, finalisation and distribution of live content to be published on the new Sky Live Events platform. This role provides support to the content operation and monitoring of all systems involved in the Live Event delivery process from planning to distribution.
It will be your responsibility to ensure that all aspects of the system are functioning as expected and to take action to resolve or escalate in the event of an issue. This system delivers Live content internationally and communication of changes or alterations to events will be your responsibility ensuring that all platforms are in sync across the group and that the customer receives the best possible experience.
Scheduling and Resource Planning:
~ Using the schedule of events, you will configure the components of the system from end - end. Checking and verifying that the metadata is correct for the events and managing any last-minute changes to the schedule
~ You will ensure that all monitoring systems are running and all parts of the event chain are ready for the event to start
Monitoring and Control:
~ Once the events are underway you will monitor the live event content and all systems related to the publishing of the event and be ready to react should any problems occur
~ Content Management:
~ Safeguarding the customer experience by ensuring that the content has the correct graphics/title etc and taking corrective action.
Communication Hub:
~ Should an event be delayed or extended you will communicate with all international stakeholders so that action may be taken to extend or close an event
demonstration of excellent people skills, communication skills, and coaching within your current team
~ Shift Pattern
You will be required to work from Monday to Sunday various shifts (depending on business objectives) for example: 7-day fortnight, Week 1 - Mon, Tue, Fri, Sat, Sun / Week 2 - Wed, Thu 12-hour days with hour break
A generous pension package
~ Private healthcare
~ Discounted mobile and broadband
~ Content technology and innovation
Our Content Technology and Innovation team delivers high-quality content to homes, customer devices, businesses and commercial partners across our European markets. With over 2500 colleagues from around the world, we combine our strategic insights, engineering know-how and operational excellence to use the most innovative technologies to create and distribute our award-winning content!
Inclusion & how you'll work
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. Your office space
Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers.
You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon.
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. We support our community and contribute to a sustainable future for our business and the planet.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check.