About the Role
The Financial Resilience Officer will work closely with colleagues to identify and address the underlying causes of poverty, providing tailored support to individuals and families. This may involve reviewing financial situations, providing guidance on benefit entitlements, and connecting residents with local resources and services.
Required Skills and Qualifications
A strong understanding of Welfare Benefits, Council Tax, and debt recovery legislation is essential, as well as knowledge of Housing, local, and national policies. Excellent problem-solving skills and the ability to communicate complex information in a clear and concise manner are also required.
What We Offer
We are proud to offer a supportive and inclusive work environment, opportunities for professional development, and a comprehensive range of employee benefits, including flexible working arrangements, a generous annual leave policy, and access to a Local Government Pension Scheme.