Support Line & Live Chat Worker - part time
We’re the only trauma informed specialist organisation in Lincolnshireexclusively supporting survivors of sexual violence and those impacted by sexual violence.
We are looking for resilient, strong, creative, committed, passionate and driven individuals to join our support line team.
Successful candidates will provide high quality emotional support, information, and signposting to all survivors, of any gender, aged 16 and upwards, and their supporters.
This role will provide practical and emotional support across the UK to survivors of Sexual Violence through a telephone helpline and live chat.
This exciting role will be based in Lincoln and is office based.
We will provide the successful candidate with:
* A robust support and supervision package
* Comfortable and safe working environment
* Regular CPD and developmental opportunities
* A generous annual leave entitlement
* NEST pension scheme
* Access to a range of benefits
Training;
* All training provided, experience in a supportive role is preferred but is not essential.
* Training for this role startsTuesday 5th November, 9-4pm, you will need to be available for training throughout November. More details about training dates can be found on our website.
Schedule;
* 16 - 24 hours per week are available on fixed agreements for the right candidates.
Other Information
* Applicants will undergo an enhanced disclosure and barring check (DBS)
* All training provided
Go to our website for more information.
Important dates.
We will assess applications on a rolling basis but with a final closing date of: Midnight on Tuesday 26th November 2024.
We reserve the right to close applications should we receive enough applications earlier than this.
Please note that the interview date for this role is Wednesday December 4th 2024. You must be available for this date.
The start date for this role is Tuesday 7th January.
You must be available for all training dates detailed below.
Training dates:
Tues 7th, Weds 8th, Fri 10th January 2025 - 9am - 4pm
Tues 14th, Weds 15th, Fri 17th January 2025 - 9am - 4pm
Tues 21st, Weds 22nd, Fri 24th January 2025 - 9am - 4pm
Tues 28th January 2025 - 9am - 4pm
All training is online and will be completed from home. You will be paid for all training at your hourly rate.
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