Job Opportunity: 3rd Line Engineer An experienced 3rd Line Engineer position has become available to join a thriving IT solutions provider that specialises in delivering advanced managed IT services and bespoke support to a diverse range of clients.As the 3rd Line Engineer you will have a unique opportunity to work hands-on with various organisations, resolving complex technical issues, implementing IT projects, and ensuring robust, secure IT systems. The skills and experience required for the 3rd Line Engineer position include: A proven history of working within an MSP environment with strong on-site and remote technical support expertise. Advanced skills in Microsoft 365, Windows Server, networking (LAN/WAN, VPNs, VLANs, firewalls), virtualisation (Hyper-V), and IT security frameworks. Proven ability to diagnose and resolve complex technical issues. Excellent written and verbal communication, with the ability to explain technical concepts in simple terms. A passion for delivering outstanding service to a diverse client base. Microsoft certifications and familiarity with ITIL or similar frameworks are a plus. Location: New Barnet, Hertfordshire Contract: Full-time, Permanent Salary: Up to £45,000 per annum (dependent on experience) Working Arrangements: On-site, 5 days per week This is an exciting opportunity to join a forward-thinking IT solutions provider as a 3rd Line Engineer that places a strong emphasis on teamwork and customer satisfaction.If you’re ready to bring your expertise to a role where your skills will make a real impact, we’d love to hear from you.If you’d like to know more about the 3rd Line Engineer position, then please reach outLI-MO1