Fleet Assistant
Working Pattern: 37 hrs per week – Monday to Friday
Location: Bilsthorpe, Nottingham NG22
Via is currently looking for a Fleet Assistant to join our Fleet Services Team based at our Head Office in Bilsthorpe, Nottinghamshire.
You will provide a wide range of administrative and customer service duties at Bilsthorpe and depot locations to support the business as part of the Fleet Services Team.
The Job
Key areas of responsibility will include: –
* Undertake administrative tasks on behalf of the business to contribute to the delivery of the Fleet Services
* Respond to queries in person or over the phone from internal and external customers
* Accurately input and manage data in IT systems on behalf of the team to support business procedures
* Control, order and monitor the use of Fleet resources to ensure cost, quality and stock levels
* Operate flexibly to provide administrative and reception cover at each depot to enable the Fleet Service Team to maintain a consistent and high-quality service
* Plan and prioritise work to meet operational deadlines to facilitate service delivery
The Person
Mainly you will be excited to be a vital part of our Fleet Services Team, but there are just a few other things we’d like from you: –
* Knowledge gained through practical experience in an administrative or customer service environment
* Strong ICT skills with experience of using applications including Microsoft Word and Excel, email and the internet
* Experience of providing information to, and dealing with, internal and external customers in person or via email or over the phone
* Proven ability to plan and prioritise workload and react to customer queries in a busy office environment
About Via
Based in Nottinghamshire, with a multi-skilled local workforce and a range of highly trained staff at a few different locations throughout the county. Via East Midlands provides sustainable highways services for Nottinghamshire and across the wider East Midlands region.
Our roles include highway maintenance, electrical works, mechanics, construction, forestry, road safety, civil engineering and much more. We combine a public-sector service ethos with a strong commercial focus, and we are passionate about innovation and creating and delivering sustainable solutions safely across Nottinghamshire and the wider East Midlands.
Via is a great place to work if you value work-life balance and we are committed to promoting a diverse and inclusive workplace. We offer a range of family friendly and inclusive employment policies, including generous annual leave allowances, with flexible working available to our office-based staff. With most of our work being based in the East Midlands, our front-line staff also enjoy short journeys to site each working day.
By joining us you will be part of a growing organisation that positively embraces customer and community aspirations.
If this sounds like you, it would be great to hear from you.
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