CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Maintenance Technician to join our team in Brighton on a permanent basis.' About the Role:Maintenance Technician is a prime operational position that ensures safe running of the portfolio facilities with seamless delivery of Critical service to all Client departments and building occupiers within the clients portfolio to ensure it remains operational. Provide effective critical services within the engineering team at the client. Ensuring that the operation conforms to established performance and quality standards that meet the requirements of the M&E contract and SLA made between CBRE and the client. Key Responsibilities:
* Adherence to the clients changes control and other management processes.
* Provision of quality management information and reporting to CBRE and the client
* Health & Safety and work permit system
* Effective management and administration reporting
* Effective management of Sub-Contractors and CBRE personnel.
* Engineering technical support to Technicians
* LV Authorised - Assist and undertake Critical Service switching for isolations and processes.
* Positive innovative contribution and lead by example.
* Surveillance of building systems, understand operating parameters and set-points
* Surveillance of all engineering related works undertaken on the premises.
* Delegated oversight of Sub-contractor working for CBRE and others.
* Provision of Safe operational programme documentation.
* Ensure correct escalation process is followed.
* Ensure high quality delivery of PPM and reactive works to meet SLA
* Provide regular Engineering performance reviews to Engineering Manager
* Support at all times a "Safety First" culture
* Take responsibility for your own safety and act responsibly to make known any activities or situations that are a threat to health and safety at work
* Positive contribution to "Tool Box Talks" and team meetings.
* Positive contribution to Health & Safety culture.
* Surveillance of BMS systems, understand operating parameters and set-points
* Surveillance of all engineering related works undertaken on the premises.
* Delegated oversight of Sub-contractor working for CBRE and others.
* Provision of Safe operational programme documentation.
* Ensure correct escalation process is followed
* Ensure high quality delivery of PPM and reactive works to meet SLA
* Provide regular Engineering performance reviews to Engineering Manager
* Develop a good working relationship with end users
* Supporting the Facilitates Coordinator and/or Manager with obtaining quotes for supplies, parts and works.
* Train new staff members
* Provide support to other team members on work related issues
* Continues personal development
* Maintain personal Engineering knowledge in line with current standards and changing legislation.
* Keep records of statistical information for audit or review purposes
* To provide timely and accurate reports
* Ensure that service levels are being met
* Ensure all work areas are adhering to the best housekeeping standards
* Level of satisfaction from visitors, clients, employees, partners and directors at the client
* Time management in prioritising tasks and understanding of urgency of certain requests.
* As part of this role from time to time you may be asked to work across work streams, this is to support the integrated working environment.
Experience Required:
* Good standard of general education.
* English and Maths GCSE A to C grade.
* Professional trade qualifications with a bias to electrical City and Guilds to include 18th Edition
* Substantial intermediate experience working within M&E building maintenance.
* Demonstrate experience & understanding of current Health & Safety.
* Demonstrate Supervisory experience of working in Blue Chip Environment.
* Good communication skills essential, both verbal and written
* A level of IT literacy - Word, Excel, Outlook, Client on line systems.
* Report writing.
* Smart & presentable.
* Ability to communicate effectively with clients on behalf of CBRE.
* Attendance at management and Client meetings as required
* Undertake additional training as required
* Flexible, adaptable team player with a positive "can do attitude"
* Ability to work under pressure and support the team
* Effective personal time management essential
* Ability to see the bigger picture and close out problems
* Strong supervision capabilities.
* Ability to be self- motivating.
* Ability to motivate and lead a small team.
* Develops solutions in agreement with others to reactive problems
* Plan resource allocations effectively
* Recognises correct information value to resolves operational issues.
* Quickly identify operational anomalies.
* Responds positively and reliably to customer requests.
* Understands client's business importance.
* Demonstrates understanding of the impact of own activity.
* Commercial and Financial awareness of client environment.
* A high-level focus on the achievement of total customer satisfaction
* A high level of flexibility and a positive attitude to innovation and change.
* Commitment to the ongoing success of the business.
About CBRE Global Workplace Solutions:
As one of CBRE's core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings. CBRE Group, Inc. is the world's largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry's top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune's "Most Admired Companies" for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol "CBRE." Application Process: Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role. No agencies please. Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment. #GWSEMEA
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