Accounts Assistant Metro Rod Norwich Tharston Salary up to £27,000 benefits 8.30am to 5pm Monday to Friday Metro Rod has been leading the way in drainage solutions for over 40 years. Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are provided by over 40 franchisees with geographical coverage across most of the UK, Scotland, and Norther Ireland. Metrorod Norwich, a thriving local business, is rapidly expanding and seeking a hands-on Administrator with accounts experience to support its financial operations. What does it entail? The successful applicant will have an outgoing personality and be able to relate to a variety of people from suppliers to customers whilst projecting a warm efficient telephone manner. This is a challenging but rewarding role within a fast paced, customer focused environment. Liaising with internal and external Stakeholders will be part and parcel of your role. It is important that you can maintain accurate records and pay attention to detail whilst carrying out a variety of tasks, including: Answering calls Helping with the smooth and efficient functioning of our office daily Dealing with correspondence, complaints, and queries Preparing letters and reports Maintaining procedures and office administrative systems Managing databases Helping us to continually build and maintain trust among our people, clients, and suppliers Data inputting, Quotations, Financial tasks, ledger work, and Invoicing Monitor financial documents Financial reporting, and analysis Plus, anything else that is normally found in the running of a small, busy office environment. You need to be an exceptional team player who is always looking for the next task. This role has excellent prospects and benefits for the right person. What are we looking for? A strong track record in administration Adaptability, Reliability, and discretion - you will often learn of confidential matters. Honesty and Integrity, along with high ethical standards Strong Organisational skills Good IT skills Problem-solving skills Initiative, along with a large dose of common sense The ability to ‘make things happen’. Excellent analytical, problem-solving, and attention to detail skills. Fully Literate Use cloud-based systems for office applications and data storage. Ability to work under pressure, meet deadlines, and communicate effectively. Driving license and own transport What you will receive Personal development Ongoing Health & Safety and new skills training Additional leave Company events Company pension Employee discount Life insurance Private dental insurance Private medical insurance