* Up to £32,000 + bonus
* London
An award-winning luxury brand is looking for a positive and experienced Trade Sales Consultant with a passion for homewares & interiors to join their sales team.
As a key team member of this prestigious brand, you will use your first-class communication and people skills to deliver the best possible service to their trade customers. Working with a range of clients including interior designers and architects, you will provide product suggestions and recommendations and assist them with custom & made-to-order inquiries to maximize sales opportunities.
You will have a genuine desire to develop a career within an iconic interiors business. This is an exciting opportunity to join a leading business that offers a great opportunity for career development and progression.
Key Responsibilities:
* Building and maintaining strong and genuine relationships with potential and existing clients
* Thoroughly understanding clients’ needs and upwardly servicing wherever possible
* Issuing quotes and tracking them to ensure they are progressing and being won in a helpful manner
* Processing sales orders, purchase orders, and invoices accurately
* Ensuring all bespoke orders are processed with attention to detail
* Working collaboratively with the studio’s design team to interpret and project manage custom inquiries and commissions
* Working closely with our roster of makers and workshops to track production
* Being aware of how live orders are progressing throughout the production process
* Working closely with the procurement and delivery team to ensure any special requirements are communicated and actioned
* Taking an active part in client outreach to communicate new launches
* Collaborating to reach monthly and quarterly targets
* Managing ongoing care of the sales database and its record accuracy
* Manning the shop floor
Skills Required:
* Trade sales experience working for a high-end, service-focused brand
* Experience within the furniture industry or working directly with interior designers is a plus
* Some experience of working in a showroom would be ideal
* Articulate and a strong communicator, happy to help and engage in conversations
* Excellent command of written and spoken English, both face-to-face and via phone and email
* Numerate and accurate, with an aptitude for IT and systems; CRM experience is an advantage
* A team player with a positive outlook who works using initiative
* Bright, warm, and proactive individual, happy to assist and adaptable
Diversity & Inclusion: ILMJ values diversity, equality, and inclusion and encourages applicants from all backgrounds and identities.
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