RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Staines salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.
This is a part time role, approximately 25 hours per week, including weekends.
Your responsibilities will include:
1. Greeting clients and assisting with booking appointments.
2. Managing the salon's schedule.
3. Answering phone calls and emails.
4. Handling client inquiries.
5. Maintaining a clean and organised reception area.
6. Supporting the salon team with administrative tasks.
Minimum requirements:
* Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
* Excellent customer service and communication skills, both in person and over the phone.
* Ability to multitask and handle various administrative tasks.
* Strong organizational and time management skills.
* Friendly and welcoming personality.
* Proficient computer skills and familiarity with booking systems.
* Professional appearance and demeanor.
Enjoy the following when working with us:
* Up to £12.50 per hour.
* 40% discount for friends & family on all hair and beauty services.
* Up to 20% discount on all professional homecare products.
* 28 days annual leave inclusive of bank holidays.
* Career progression for superstars (Management, Head Office, Recruitment, Training & more).
* Not to forget the annual RUSH Oscars Awards!
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