Job summary
Are youpassionate about high quality patient care and the delivery of an excellent pharmacyservice? This is an exciting opportunity for a Pharmacy Technician to join our establishedpharmacy team. Pharmacy Technicians play an essential role for the practices ofSouth Hardwick Primary Care Network (PCN) by complementing ClinicalPharmacists, Practice nurses, GPs, administrative practice teams, and othermembers of the PCN multi-disciplinary team.
ClinicalPharmacy in General Practice is part of an exciting programme of transformationto develop a new model of care which addresses our ambition to deliverperson-centred, coordinated care across the health system.
Pharmacy Technicianscan lead on medicines expertise and enable the Pharmacists to concentrate onclinical decision making. Core role responsibilities will cover clinical, technical and administrativecategories.
Main duties of the job
The purpose ofthe Pharmacy Technician role is to participate in the implementation ofstrategies to maximise achievement and monitoring of PCN national requirements,local guidelines, and national guidelines (NICE) implementation and utilisationof medicines optimisation initiatives.
The post holderwill help patients to get the best from their medicines by implementing agreedand approved protocols, around medications, including anticoagulation,cardiovascular medicines and inhalers.
In addition,the post holder must be willing to enrol and complete the Centre forPostgraduate Pharmacy Education (CPPE) pathway for PCN Pharmacy Technicians, orequivalent, if you have not already done so.
About us
South Hardwick PCN is a group of 8forward thinking and progressive practices (population 69,372) who havedeveloped a friendly and effective working relationship with one another. Weare committed to working collaboratively to improve outcomes for patients andsustaining General Practice.
South Hardwick is a mix of formermining communities, suburbs, and rural communities to the south ofChesterfield. Your employer would be North Eastern Derbyshire Healthcare Ltd,and you would be entitled to NHS pension.
We have a well-established Pharmacyteam of six Clinical Pharmacists and five Pharmacy Technicians.
Job description
Job responsibilities
KeyResponsibilities:
Clinical
1. Undertakepatient facing and patient supporting roles to ensure effective medicines use,through shared decision-making conversations with patients.
2. Carryout medicine's optimisation tasks including effective medicine administration( checking inhaler technique), supporting medication reviews and medicinesreconciliation.
3. Whererequired, utilise consultation skills to work in partnership with patients toensure they use their medicines effectively.
4. Asdetermined by the PCN, support medication reviews and medicines reconciliationfor new patients
5. Synchronisingmedicines for patient transfers between care settings, linking with localcommunity pharmacies.
6. Supportthe Clinical Pharmacist in Structured Medication Reviews (SMR) organisenecessary monitoring tests prior to SMR.
7. Provideexpertise to address both, the public health and social care needs of patients,including lifestyle advice, service information, and help in tackling localhealth inequalities.
8. Manageshared care protocols and liaise with Clinical Pharmacists for more complexpatients.
Technicaland Administrative
9. Leadon clinical searches and monitoring of data.
10. Participatein developing the PCN Pharmacy team in respect to developing policies andprocedures.
11. Contributeto the design and delivery of patient questionnaires or pre-review resources torefine the system for medication reviews.
12. Collateand filter information from the patient to be documented on the clinical systemor escalated to a Clinical pharmacist or other relevant clinician in thepractice, if appropriate.
13. Supportthe practice Prescription's teams in streamlining general prescriptionrequests, to allow GPs and clinical pharmacists to review the more clinicallycomplex requests.
14. Supportthe implementation of local and national prescribing policies and guidancewithin GP practices, care homes and other primary care settings.
15. Supportthe Primary Care Network to deliver on contractual agenda, support Practiceswith QOF and locally commissioned enhanced services.
General
The postholder will:
16. Developa culture that promotes equality and values diversity. The postholder must beaware of and committed to the Equality and Diversity policies of the SouthHardwick Primary Care Network and comply with all the requirements of thesepolicies and actively promote Equality and Diversity issues relevant to thepost.
17. Ensurethe principles of openness, transparency and candour are observed and upheld inall working practices.
18. Thepost holder will have, or acquire through training provided by theorganisation, the appropriate level of safeguarding, and knowledge, skills andpractice required for the post and be aware of and comply with theorganisations safeguarding protection policies and procedures.
19. Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:
20. Actingin a way that recognises the importance of peoples rights, interpreting themin a way that is consistent with practice procedures and policies, and current legislation.
21. Respectingthe privacy, dignity, needs and beliefs of patients, carers and colleagues.
22. Behavingin a manner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.
Personal/ Professional Development
The post-holderwill participate in any training programme implemented by the PCN as part ofthis employment, with such training to include:
23. Participationin an annual individual performance review, including taking responsibility formaintaining a record of own personal and/or professional development.
24. Takingresponsibility for own development, learning and performance and demonstratingskills and activities to others who are undertaking similar work.
Autonomy/ Scope within Role
The post-holderwill strive to maintain quality within the PCN, and will:
25. Alertother team members to issues of quality and risk.
26. Assessown performance and take accountability for own actions, either directly orunder supervision
27. Contributeto the effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance.
28. Workeffectively with individuals in other agencies to meet patients needs.
29. Effectivelymanage own time, workload and resources
30. This is an evolving role, and the duties and responsibilities may changein accordance with the developing service and needs for the patients.
Person Specification
Qualifications
Essential
31. Mandatory registration with General Pharmaceutical Council
32. BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
33. Evidence of continued professional development (CPD)
Desirable
34. Accuracy Checking Technician Accreditation or equivalent
35. CPPE Pathway
Skills and Knowledge
Essential
36. Understanding of local and national guidelines
37. Thorough understanding of GDPR
38. Excellent communication and interpersonal skills
39. Demonstrate ability to influence and persuade partners and stakeholders of the respective merits of different options, innovations, new opportunities and challenges.
40. Able to work under pressure and to meet deadlines.
41. Patient-centred with care and compassion
42. Recognises priorities when problem solving and identifies deviations from the normal pattern and is able to refer to senior clinicians when appropriate.
43. Self-aware, motivated, articulate, and decisive
44. Respectful, positive, and optimistic
45. Proficient in Microsoft Office and Clinical data systems
46. Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems.
47. Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others
48. Knowledge and understanding of pharmacy law and ethics and current legislation.
Desirable
49. Able to analyse and interpret prescribing data.
50. Experience of using SystmOne
Other
Essential
51. Highly Organised
52. Motivated and proactive with a positive approach to challenges
53. Reliable and trustworthy
54. Ability to use initiative and judgement
55. Commit to a Full DBS Check
Desirable
56. UK Driving Licence with full use of a car
Experience
Essential
57. Experience of working as a qualified, registered pharmacy technician in General practice, Medicines management, community or hospital pharmacy.
58. Experience of participating in a multi-professional team
59. Experience of implementation of best practice and service improvement
60. Experience of clinical leadership
Desirable
61. Protocol writing experience.
62. Experience of working in Primary Care
63. Experience of clinical audit and quality improvement