Job Description:
Summary
Provides support for moderately complex technical and team management activities related to system and database administration.
Essential Job Functions
1. Performs moderately complex systems and database administration. Monitors and tunes appropriate systems to ensure optimum level of performance.
2. Oversees appropriate level software installations and upgrades and related software packages.
3. Collects and reviews system data for capacity and planning purposes. Analyzes capacity data and develops capacity plans for appropriate level enterprise-wide systems. Coordinates with appropriate management personnel in implementing changes.
4. Supports the design and configuration of complex system landscapes.
5. Supports complex data/media recoverability through system backups and database archive operations. Plans, coordinates and directs appropriate level data refresh strategies.
6. Oversees, recommends and implements appropriate level database solutions and enhancements to ensure an improvement in system reliability and performance.
7. Oversees and applies appropriate support packages/patches to maintain system integrity.
8. Develops and maintains appropriate system documentation to ensure that documentation is current. Oversees the maintenance of a library of system-supporting process and procedure documentation.
9. Interacts with client management to answer questions, problems and requests regarding complex system issues.
10. Provides leadership and work guidance to less experienced personnel.
Basic Qualifications
11. Bachelor's degree or equivalent combination of education and experience
12. Bachelor's degree in computer science, management information systems, or related field preferred
13. Six or more years of experience in a client-server environment
14. Experience working with appropriate complex systems administration, database administration, and landscape maintenance
15. Experience working with company products and services
16. Experience working with company and client documentation and storage procedures
17. Experience working with complex system implementations and organizational processes
Other Qualifications
18. Strong analytical and problem solving skills
19. Good communication skills
20. Good personal computer and business solutions software skills
21. Ability to work independently and as part of a team
Work Environment
22. Office environment
23. May require on-call, shift, weekend and evening work