As Property Manager you will have your own portfolio of luxury houses in the Richmond area to mange as part of a highly regarded lettings and property management team that pride themselves on personal service and adhere to the highest standards of property management. Join this highly regarded Lettings and Estate Agency managing a very high quality portfolio of properties in the Richmond area Salary from £35,000 - £38,000 pa dependent upon experience Candidates must have experience of managing AST residential properties Propertymark qualifications, if not already held, will be fully supported and encouraged to ensure you are fully up to date with the latest legislation You will need to have a UK driving license for property visits when required however this role is mainly office based. A pool car is available for property visits or you can use your own car if preferred. This role is Monday - Friday Great work environment centrally located in Richmond upon Thames, Greater London As Property Manager responsibilities will include Advising and guiding landlords on the management of their properties Developing and maintaining relationships with landlords and tenants whilst delivering excellent customer service Managing any repairs and maintenance to ensure the property is in prime condition Organising safety and property inspections Ensuring all properties are compliant with current legislation Dealing promptly with all communications from landlords, tenants & contractor's Negotiating tenancy renewals Processing end of tenancy check outs Releasing deposits as and when necessary, ensuring all parties are regularly updated and providing advice regarding any disputes whilst looking to resolve amicably You should have: Experience managing a portfolio of AST residential properties Excellent communication skills both written and verbal A great telephone manner The desire to provide the outstanding customer service that this company prides itself on Good problem solving skills to deal with the wide variety of issues on properties that arise A positive approach and be highly motivated to work as a key part of this busy team Sound numerical and IT skills to include MS Word and Excel