Job summary
Macmillan Cancer Support Worker - Breast
Division: Cancer and Core Clinical Services
Care Group: Cancer Services
Band: 4
Salary: £26,530 - £29,114 per annum/pro rata
Interview Date: Wednesday 18th December 2024
We are recruiting for a Cancer Support Worker who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.
Main duties of the job
The Cancer Support Worker's role (CSW) supports the coordination of care for cancer patients throughout their treatment pathway. The CSW works with the Macmillan Breast Clinical Nurse Specialists and the multidisciplinary team (MDT) to provide support, advice and assessment for patients following a diagnosis of breast cancer.
Our values are B old, E very Person Counts, S haring and Open and T ogether. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.
We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.
To contribute to our exciting future and become part of our team, apply today.
About us
Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved. Our culture and values are what drives the Trust and is the heartbeat of who we are as an organisation.
Our Trust is a great choice for people who want to develop their career in an ambitious environment.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time for personal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.
All of our substantive & fixed term employees can enjoy a range of staff benefits, a gym, an active health and wellbeing programme, an on-site nursery and a cycle to work scheme.
We are taking positive action to ensure that we can attract, recruit and retain the best talent and would welcome more applicants from under - represented groups to support the Trusts commitment to a diverse, inclusive and an employer of choice workforce.
Job description
Job responsibilities
Work cooperatively as part of the MDT, assisting nursing and other clinical staff to deliver a high standard of holistic patient care
Attend weekly MDT meetings, assisting the CNS with MDT preparation, subsequent tasks, referrals and administration
Assist in provision of MDT contact details for patients and guidance about who to contact for what purpose
Provide administrative support to CNS for specifically identified tasks associated with patient care, using IT systems as appropriate
Assist CNS team to provide helpline access and triage calls using agreed protocols
Provide general telephone advice and information, signposting patients/family & carers to further support appropriately. Make and assist with referrals to tertiary services
Undertake Holistic Needs Assessments (HNA), make appropriate referrals and develop care plans to support patients
Assist CNS team to encourage patients, their family and carers to make lifestyle choices that are best for themselves and their lives
Proactively identify needs and changes in management required through patient assessments and respond appropriately
Act as advocate and facilitator to highlight issues perceived as barriers to care
Communicate effectively and promptly with CNS team about concerns raised during HNA
Signpost patient, family members and carers to relevant services and support
Make and assist with referrals to tertiary services
Work with the Personalised Care and Support Facilitator to develop and host Health and Wellbeing events and attend tumour specific support groups.
Person Specification
Qualifications
Essential
1. Educated to GCSE A level or equivalent and NVQ Level 4 or equivalent in Healthcare OR equivalent experience across a range of health or social care settings at Band 3 or above
Knowledge
Essential
2. Knowledge of medical terminology
3. Knowledge and previous experience of using hospital computerised systems
4. Awareness of needs of people affected by cancer
Experience
Essential
5. Experience in patient or public facing role
6. Experience working within clinical, health or social care setting
7. Dealing with routine and complex problems
Values Based Question
Essential
8. Give an example of a time when you have gone the extra mile to help someone