IT Support Manager £45,000 Bonus (OTE £50,000) Ipswich | Hybrid after 6 months in role (3 office / 2 home) Full-time | Mon-Fri, 9 AM - 5 PM Excellent Benefits Career Growth About the Role: A leading building and construction company in Ipswich is hiring an IT Support Manager to lead a team of 3. This is a hands-on role managing IT operations, projects, and strategy while delivering top-tier support. Key Responsibilities: Lead & mentor the IT support team Manage internal IT projects & service improvements Oversee system security, backups & cloud solutions (Microsoft Azure) Handle escalated IT support issues Maintain IT policies, contracts & software licensing Skills required to be considered: Strong Microsoft 365 & Azure AD experience (certifications ideal) Knowledge of Windows Server & cloud solutions Awareness of cyber security standards (Cyber Essentials, ISO27001) Proven people management experience is essential to be considered for this role Excellent communication skills and enthusiasm Solid background in an IT support manager & service management focused roleBenefits Include: Bonus - OTE £50K Healthcare & Wellness Program (after probation) Life Assurance & Income Protection Training & Career Development Hybrid working (3/2 split) after 6 months in role 25 Days Holiday (after 1 year) PensionApply now with your CV & contact Katie at Prime Appointments for a confidential chat. officejobs Please note the deadline for applications will be 12pm on Friday 21st March so applications after this time will not be monitored