This role
As the Registered Care & Support Manager is pivotal to the success of our scheme in Harrow where we support 39 customers in an extra Care Service. Each customer has unique support needs and individual care requirements. The focus is on them maintaining independent living and achieving social inclusion.
You will be responsible for day to day running of the support service we provide. Providing an excellent level of customer service and ensuring that all regulatory and contractual commitments are met. We expect the manager to lead by example and develop a team to deliver the service to its highest standard.
What you`ll need to succeed
To be successful in the role previous experience of working with vulnerable adults to live independently is essential. You will be able to influence the future success of our business and your development. We are therefore seeking individuals with drive and ambition to deliver excellence and support the winning of future business.
As you will be responsible for ensuring compliance with contractual, regulatory and business requirements you must also demonstrate significant experience within a CQC registered scheme and the associated standards. In addition, you will be effectively managing staff, service budgets and other resources to ensure commercial viability. This should all be evidenced on your CV.
What you`ll get in return
In return, you will be exposed to the fast-paced environment where you can benefit from our comprehensive in-house training to continue developing and utilising your skill set.
We offer great benefits, in addition to generous holiday entitlement we provide:
-eye care scheme
-salary sacrifice schemes and season ticket loans
-enhanced maternity, paternity and adoption leave
-life assurance with a matched contribution pension scheme
-plus lots of voluntary benefits including cash back and discounts from high street names
What you need to do now
If you`re interested in this role, take a look at the attached Job Description for more details and if it`s the ideal job for you, click `apply now` to forward an up-to-date copy of your CV, or for more information call us now on .
Our promise
All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.
"We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations."
Please note :- we do not currently offer visa sponsorship.
What’s in it for you?
Our benefits include:-
1. 28 days annual leave plus 8 bank holidays (pro rata for part time) per year
2. 2 volunteering days per year for things like helping out in local communities
3. An additional ‘Beliefs day’ once a year to have an extra a day off
4. Supported family friendly approach with extended parental leave
5. Enhanced pension with matched contributions of up to 9%
6. Option to buy or sell up to 5 days annual leave per year
7. Life assurance cover 3 x your salary
8. Cycle2work scheme
9. Hybrid Working - Dependent on job role and department
10. Health cash plan scheme for your everyday healthcare needs which you can add your family members too
11. Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan
12. Access to extensive learning and training opportunities with Wisebox platform
13. Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues
14. Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support
15. Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation
About us
Learn more about our benefits and organisation by viewing our attached document
Our promise
Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve.
We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.
We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-
16. Gender
17. Ethnicity
18. LGBTQ+
19. Disability
Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!
We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.