Summary: Experienced Security Engineer required to maintain strong relationships with blue chip customers, install and service CCTV and Access Control systems, and provide technical leadership and mentorship.
Main areas of responsibility:
* Manage all paperwork and ensure customer expectations are met
* Manage workload and achieve company KPI's for attendance
* Ensure quality management and teamwork
* Provide problem-solving and customer service
* Ensure guidelines and standards of work are understood and met
* Maintain a professional appearance and manner at all times
* Set a good example to colleagues by observing and obeying company rules and regulations
* Contribute to a healthy and safe working environment
Key qualifications and experience:
* At least two years' experience working in a similar role
* Qualifications in CCure and Genetec are not essential but strongly preferred
* Experience of working within the Security/CCTV/Access Control sector
* Analytical and diagnostic skills, planning, communication, time keeping, and flexibility
* Experience with CCure, Genetec, VideoEdge, Milestone, and Avigilon
Key skills and attributes:
* Self-motivated and confident
* Practical and highly adaptable
* Team player, but willing to accept responsibility
* Co-operative and helpful at all times
* Commitment to delivering excellent customer service
* Desire to share knowledge within a team environment